Gaide helps industrial B2B companies answer faster and win more business.
Customers and colleagues ask where they already are: the website chat, email, Teams, a customer portal or, as an add-on, their own Copilot, ChatGPT or Claude. What makes the answer right sits underneath.
The Foundation. We bring a company's products, ERP, CRM, SharePoint and documents together and keep them up to date. The same article stored under four names in four places becomes one, with the latest version and its replacement linked. Right data in, right answers out, in every channel.
Flows. We connect the answers to how each company works. Our assistant, Saga, drafts the quote, places the order, creates the ticket, emails the supplier, logs it on the customer and hands over to the right person. A flow can start with a question or with an event in the ERP.
Copilot, ChatGPT and Claude get better with the Foundation underneath them. Building a chatbot is quick today. Making it answer right, training it on real questions and keeping it up to date is the work, and that is what we do.
Customers start with one part, usually the web chat or the internal chat, and add the next when they need it. Live in days. We stay with them all the way: monthly follow-ups, more training and the next process.
We work with distributors, manufacturers, machine builders and solution providers in Sweden, Norway, Denmark and Finland, among them Cromocol, Livallco, Armatec and Pegol. The team has more than fifteen years in industry, tech and entrepreneurship. Data is stored in Stockholm and processed in the EU. Microsoft Partner.