Our mission is to help companies in the Nordic region use technology to create profitable customer relationships. We work within the themes customer service, support and customer experience (CX) and our solutions are usually based on the CX platform Zendesk which we are experts in.
Usually, poor customer experiences are caused by limitations in technology and workforce and using a multitude of siloed systems to serve customers. We help our customers put everything they need in a single location so that communication with their customers is efficient, relevant, and personal. We offer simple, yet powerful solutions that make it easy for our customers to engage with their customers — where and when it’s right for them. Communication channels can be connected so conversations are seamless, making our customers more productive, and context can be shared across their teams.
As one of the few Zendesk partners in Europe we have qualified to become “Master Implementer” which is their highest partner level. This translates into highly profitable and impactful results for our customers and our strategic collaboration with best-in-class technology vendors means that we can proudly offer our customers the best solutions as well as very high ROI.