The fashion industry is the second most polluting industry in the world. Do you want to play an active role in changing that?
We’re looking for people who care deeply about our planet and want to help create the change they want to see in the world. We truly believe we can learn a bunch of skills – but we can’t teach passion. We're not only a direct-to-consumer brand – we're an organization with a purpose to be proactive in finding new solutions that address our climate crisis and inspire lasting change across our industry. Courage and teamwork are crucial to this.
To support our mission, we are looking for an exceptionally structured, clever and friendly Customer Experience intern who loves a good challenge and high fives!
Join Organic Basics for a four to six month internship and become a part of the daily buzz in a growing company. This internship is intended to give you hands-on experience with customer interactions, products and logistics to supplement your studies and help shape your future career path.
Your daily tasks at OB will include:
Acting as the voice of Organic Basics on the front lines, delivering best-in-class, delightful customer experiences via phone, email, live chat
Contributing to the improvement of the online customer experience
Processing customer returns and exchanges
Solving logistics issues and daily communication with our warehouse
Representing the voice of the customer within OB by categorising insights into relevant data points, and educating internally about the customer insights
Collaborating with internal partners to support our wholesale strategy and initiatives, including helping to develop new B2B partnerships and managing relationships with existing partners
Contributing to the day-to-day operations of our e-commerce platform by creating new products, building collections, and managing visual merchandising, in order to improve web-performance and increase customer engagement and sales
Ad hoc administrative tasks
Reliable, people-smart and exceptionally friendly
A fast learner and a team-player
High energy level, enjoy working at a high pace and managing your workload efficiently
Dedicated work ethic and always willing to go the extra mile
Helping others gives you personal satisfaction and joy
Great problem-solving skills
Tech-savvy and online first mindset
You’re passionate about our planet and want to help create the change you would like to see in the world
Great social working environment with many fun activities (Summer Parties, Social activities, Friday Bars etc.)
Being part of a versatile international team in a sustainable lifestyle brand
Access to a big network of business partners, advisors, and professionals
Start: End of July 2023
This job comes with several perks and benefits
Enjoy a free catered lunch with your colleagues, every day.
Time is precious. Make it count. Morning person or night owl, this job is for you.
Get your caffeine fix to get you started and keep you going.
Easy access and treehugger friendly workplace.
Social gatherings and games; hang out with your colleagues.
Peckish after lunch? We got your back with soft drinks, treats and fruit.