Veo is the world’s leading AI powered sports camera company. Our innovative and fully automatic camera solution enables sports teams to record their matches and training sessions without the need for a camera operator. We’re democratizing the world of sports by granting video analysis for teams on all levels - a privilege that used to be only for the few. More than 9,000 clubs and schools in 80+ countries use Veo, and more than 15,000 matches are uploaded every week.

But that’s not the cool part about us.

The cool part about us is our people. The strength of our brand, and our purpose and vision, have enabled us to attract some of the smartest minds in the world.

They are the reason, we are able to create a great product and do it whilst enjoying ourselves.

Growing as fast as we do in Veo also means that every day is different and exciting and very challenging, both in the front line and in the back office.

Purpose and Scope:

The Sales Operations Analyst is responsible for developing and overseeing a smooth, effective sales process to enable growth through data insights and by supporting the Sales team. They are responsible for all Sales operational reporting and recommending action plans, with the goal of improving overall sales, customer experience and operational efficiency.

The role entails working closely with the Head of Sales and Head of Production to develop, evaluate, and propose systematic procedures that make the process flow more efficient for Veo, as a whole.

The major tasks, duties, and responsibilities are:

• Act as a liaison between Sales and Operations

• Analyze data

• Be curious as to how sales can improve based on data trends

• Create simple and easy-to-follow processes

• Collaborate with IT and CRM Manager to ensure CRM system adds value

• Processing refund request for Sales reps, in a timely manner

• Complete customs declaration forms 

• Support Finance for inquiries on orders

• Creating invoices

• Manage and respond to internal and external inquiries in ‘Intercom’: Shipping/Backlog/Order Status/Refunds

Requirements:

• The ideal candidate has at least three years in a sales operations position and must have a solid understanding of multiple functions, such as product, marketing, and data management and SaaS business models

• You perhaps have an educational background such as MSc in Economics and Business Administration (Cand. Merc) or MSc in Economics (Cand. Polit/Econ), but it is not a prerequisite. You need however to be comfortable working with quantitative data

• In-depth working and administrative experience with a CRM system

• Knowledge of Trello, Asana, Workcast and/or Intercom, a plus

• Be a data junkie that knows what quality data means and help the team design & improve it

• Exceptional analytical and quantitative skills. Advanced Excel skills and SQL knowledge is a plus

• Background working in high-growth, performance-focused environments

Who you are

• Great communicator- propensity to translate technical information or complex concepts and speak to them in a clear and effective way to internal customers and stakeholders

• Strong organizational skills, with the ability to work independently as well as in a highly collaborative, team-based environment

• Statistical skills: Applying data analysis to solve real life business problems

• Problem solving skills: Possess the ability to develop new ideas with creative solutions, as well as demonstrate skill and passion for problem solving and operational excellence

• Self-starter: Must be a motivated self-starter who can focus on achieving a set goal with limited supervision

Though most of us have a passion for sports, you need not be a sports fanatic to fit in. In contrast, the author of this job ad had to google the off-side rule. We unite our efforts to create a great workplace fuelled by our love of technology, desire to make a mark, and positive energy across our civilization. 

Be a part of our accelerating growth journey in a modern scale-up company with a revolutionary product. We are diverse, open-minded, and have a laid-back atmosphere, but with a performance-driven culture at its core.

Have we piqued your interest? Great. Interviews are conducted continuously, so please apply with Linkedin or your resume as soon as possible.