Veo is the world’s leading AI powered sports camera company. Our innovative and fully automatic camera solution enables sports teams to record their matches and training sessions without the need for a camera operator. We’re democratizing the world of sports by granting video analysis for teams on all levels - a privilege that used to be only for the few. With more than 5,000 sports teams in +79 countries using Veo and 10,000 games uploaded per week, a small adjustment can have a massive impact.

In Veo, we love to see talent grow. On the field and in our offices where our diverse staff brings vast experience from the local tech scene, startup community, and grassroots sports clubs from all around the world.

Growing as fast as we do in Veo also means that every day is different and exciting and very challenging, both in the front line and in the back office.

The Who, What, Why And Where

There is a big global interest for our product, and to supercharge the potential we are now hiring the best customer service talent for our Customer Support Team in Copenhagen. At the heart of our strategy is to keep customers happy and guide them to get the most out of being a Veo customer. We help them with any issues they have and proactively engage them to do the best possible recordings. You will become a key person in ensuring the satisfaction and success of our customers. You will refer to our Customer Success Manager, Eva Krasna, an innate empath and subject-matter expert available to aid you anytime.

Your Contribution

Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviors you’ll need for success at Veo. Veo value results over process. Now this might sound innocent enough, but in Veo, this is really lived. All processes are questioned, as they should be!

What we offer

It’s an exciting time to work for Veo Technologies! We are constantly innovating and continue to serve the needs and be a strong partner to our subscribers. 2020 was a huge year of growth for the Veo team, as a result, you'll have a global tech Sales team of over 28 to exchange ideas with. To be a front-runner, we invest significantly in employee development and from the moment you join us, we’ll support your personal and professional growth. Here, you’ll get the opportunities that will unleash your full potential, and you’ll experience a collaborative, diverse, and dynamic work environment.

Responsibilities

• Respond to customer requests in a clear and comprehensive manner.

• Work closely with product/engineering teams to resolve user issues.

• Communicate the feedback from customers to our product and development team.

• Provide feedback for optimizing the processes you’ll work with.

Preferred qualifications

• Experience in customer-facing roles.

• Willing to develop technical product expertise.

• Excellent written communication skills.

• Genuine desire to help people and make them succeed.

• Solution-oriented mindset and a structured approach to work.

• Familiarity with customer service tools is helpful.

• Interest in sports.

Welcome on board!

We have our office at Aldersrogade 6C, Copenhagen, Denmark – on the fourth floor with an excellent view of the National Football Stadium.

Be a part of our accelerating growth journey in a modern scale up company with a revolutionary product. We are diverse, open-minded and have a laid-back atmosphere in the office, but with a performance driven culture at its core.

Though most of us have a passion for sports, you need not be a sports fanatic to fit in. We unite our efforts to create a great workplace fuelled by our love of technology, desire to make a mark, and positive energy across our civilization.

Have we piqued your interest? Great. Interviews are conducted continuously, so please apply with your resume and application as soon as possible.