Customer Success Manager

Salary Competitive
Stinto thrives off the success of our customers, and we're looking for strategic, growth-focused, and results-driven Customer Success Managers (CSMs) to engage, retain, and enable Stinto’s customers. Our Customer Success team serves as the primary advocate for our customers, guiding them along a path to success and engaging resources across Stinto to accelerate the adoption and expansion of the Stinto platform.

You will be responsible for:

  • The complete post-sales lifecycle for a portfolio of Stinto customers

  • Contributing to the development of Stinto’s methodology for creating customer value

  • Project managing Stinto customers towards success, retention and ultimately renewal

  • Ensuring that all Stinto customers are making use of relevant features, and maximizing the value they derive from the platform

  • Providing invaluable feedback to our Head of Product on platform usage, and feature requests


To be successful, you will need:

  • History of success as a consultant, account manager, customer success manager or equivalent

  • Proven track record of achieving targets and goals in a commercial setting

  • Experience in managing large complex projects and enterprise customers

  • Strong project and stakeholder management skills

  • Strong structured problem-solving skills, and an ability to prioritize

  • Good knowledge of change management principles

  • Ability to travel 30 days a year

  • Fluency Danish and English

For more information or questions please contact us at sw@stinto.com

Perks and benefits

This job comes with several perks and benefits

Free lunch
Free lunch

Enjoy a free catered lunch with your colleagues, every day.

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

See all 8 benefits

Working at
Stinto

Most big companies are playing catch-up with their contact data. Stinto automates contact data management to put companies in the lead. Stinto is a powerful new way to manage contacts across the enterprise. A digital business card, integrated with the CRM system; Stinto provides employees with a seamless tool for sharing and receiving contact details, and the CRM with data you can trust.

Read more about Stinto

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