Senior Lead Product Manager, Copenhagen

Location: Copenhagen, Denmark

Type: Full-time

Reports to: Senior Group Product Manager

Join a fast-paced startup with a global remote-first team working on building a new tourism marketplace and ecosystem, contributing value and delight to global tourists and local partners. We are setting out on this journey by first developing a frictionless solution for tax free shopping. Our service is free for retailers and revenue is generated by tax free requests from tourists. Among our hundreds of store partners are some of the best known brands and retailers in the industry.

Pie’s growth has grown and accelerated over 10x YoY, and now powers tax free for stores in 7 countries, and for global brands including Helly Hansen, Adidas, Muji, etc. We have helped delight millions of tourists using Pie for tax free. Our product-first focus allows for features and decisions to be led by a customer-centric mindset. We’re analytical and ambitious - willing to do whatever it takes to empower our teams, and bring as much value as possible to our customers.

What we're looking for

We are looking for a Senior (lead) product manager to lead our product roadmap, team, and push the product forward. As a core member of our product and engineering team, you will help own our feature and innovation roadmap, reporting into our leadership, and managing a burgeoning product team across the globe. This role will focus primarily on products for our store and other partners as well as our tourist app. You will work cross-functionally with our global Sales, Business Development and Engineering teams to identify, implement, and measure new features and use cases.

What you will be working on

• Drive the strategy, tactics, and timelines for building engagement across Pie products (consumer and merchant facing). Partner with engineering to build platforms and applications for customer data, personalization and experimentation

• Develop innovative and industry leading features and products that uniquely serve Pie’s store partners and differentiate via design and clever applications of data

• Inspire your cross-functional peers in order to build a strong partnership in delivering excellent products and services

• Scope and define integration projects with other technology partners

• Help serve as the “glue” between business, operations, sales, engineering, etc.

Qualifications

• 7+ years of product management or equivalent experience

• Experience driving cross-functional growth initiatives that require deep analytical abilities and strong data analysis capabilities

• Strong customer empathy and experience shaping product direction and execution based on customer needs

• A hunger to tackle complicated and impactful product & business problems

• Strong strategic thinking, problem solving, and logical structuring abilities

• A humble and scrappy get-it-done mindset

• Comfort with ambiguity; the ability to independently lay out and test clear hypotheses, and solve problems without well-defined direction

• Excellent verbal and written communication skills

• Mentorship and management to help grow our product team

Bonus (Good to Have)

• Interest and experience in tourism/retail technology

• Fintech/payments experience

• Mobile advertising / marketing experience