We are looking for a motivated and service-minded Logistics & Center Assistant to join our team in Copenhagen.

Applicants must have a valid permit to live and work in Denmark.

This is an office-based operational position where you will be one of the first points of contact for our customers

and help identify and handle their needs.

The role covers three main areas of our business: shipping and logistics, visa/passport handling, and virtual

mailbox services.

Previous logistics experience is an advantage, but not a requirement. We will provide training. The position can

also be a good opportunity for someone who has recently completed studies in logistics, international trade,

business or a similar field and is looking for their first job and practical experience.

Your main tasks

Shipping & Logistics

• Customer service and advising customers on shipping solutions

• Booking shipments with UPS, DHL, TNT and other logistics providers

• Preparing shipping and customs documentation for shipments outside the EU

• Following shipments from the customer’s first enquiry through to delivery

Visa & Passport Services

• Receiving and registering applicants, passports and applications for embassy and visa-related services

• Handling passports received back from embassies, updating the relevant system and returning passports to

applicants

• Providing professional customer service throughout the process

Virtual Address & Mailbox Services

• Receiving and registering letters and parcels for our mailbox customers

• Scanning letters and documents for customers

• Forwarding mail and parcels according to customers’ instructions and the requested service

• Responding to mailbox customers and assisting with their requests

You will often be the first contact for our customers, so it is important that you are friendly, professional

and comfortable understanding their needs and finding the right solution.

We expect you to

• Be confident and professional when communicating with customers

• Have strong organizational skills and be able to multitask

• Be a quick learner

• Be comfortable working with simple but different IT and booking systems

• Speak and write English proficiently

• Danish is a big plus

• A driving license is an advantage for possible occasional pickups in the future

Previous logistics experience is welcome, but not required. Much of the job can be learned, and we will provide

training. Your attitude, reliability and willingness to learn are very important to us.

What we offer

• Training in international shipping and logistics

• Experience with major courier and freight companies

• Practical knowledge of customs and international trade

• Hands-on experience with embassy, visa and passport procedures

• Experience with virtual address and mailbox operations

• A varied office-based role with real responsibility

• The opportunity to develop broad logistics and operational knowledge from A to Z

Working hours and salary

• Full-time: Monday to Friday, 10:00–18:00

• Full-time salary: DKK 24,000 per month

• Part-time – 30 hours per week: Monday to Friday, 11:00–17:00

Interested in joining us

Apply to MBE Denmark, to Sonja Weiss and tell us a little about yourself, your background and why

this position interests you.

www.mbedenmark.dk