Senior Product Designer

Salary Competitive

All Gravy is the AI-native people operating platform for hospitality and retail. 🥞

We're modernising how frontline teams work, replacing scattered tools and outdated systems with a single app that's actually built for the way people work & socialise today. Our AI Colleague gives staff instant answers & executes day-to-day tasks, freeing up managers to focus on people & customers instead of paperwork. We work with some of the most exciting brands in hospitality and retail, including Gail's, L'Osteria, Dishoom, Pizza Pilgrims, Ottolenghi, Q8 and 7-Eleven. Today over 2,000 restaurants and stores trust us to run their teams.

We've grown 10x in two years and are accelerating into new markets. Our team spans a wide range of nationalities and backgrounds, united by one mission: to create better work lives for the 80% of the world that do not sit behind a desk. If you want to work in an AI-first environment, help redefine how work is done, and be part of a team that's changing an entire industry, we'd love to have you on board.

🤩 About the role

We’re looking for an ambitious Senior Product Designer to join our product team who will play a key part in shaping the future of our product.

In this role, you will own the end-to-end design process—from initial discovery and ideation to high-fidelity execution. We anchor every project in deep customer insights, transforming complex hypotheses into elegant solutions. Partnering closely with other designers, product managers and engineers, as well as sales and CS, you will bridge the gap between user needs and technical implementation to deliver meaningful impact.

We love working on big visions and beautifully crafted experiences, while sometimes it’s the small features and improvements that our customers love the most. Your strength lies in turning complex problems into intuitive, powerful interfaces, especially as we design new patterns for working with AI. As a research-led team, we value rapid prototyping and iterative learning; we move fast, ship early, and prioritise progress over perfection to ensure we are always solving real problems for real people.

🎯 What You Will Do

The ideal candidate possesses a versatile skill set, moving comfortably between the big concept and the last details.

Rapid prototyping and insight-driven iteration: You will collaborate directly with customers to validate hypotheses and refine designs based on real-world feedback. By conducting user interviews and observations, you ensure that every iteration is rooted in real user needs.

Hold high product standards while staying pragmatic: You bring real taste and hold the product to a standard you'd be proud to put our name on. We're designing for two audiences at once: the HR admin and Operation leads who buy All Gravy, and the frontline employees who open the app between shifts. The second group didn't choose us and won't read a manual – they judge us against Whatsapp and Instagram, which is the standard we hold ourselves to.

Simplifying the complex: You excel at transforming complicated processes - such as onboarding, scheduling and compliance - into intuitive, effortless user experiences.

Defining new AI paradigms: We are building the future of human-AI collaboration. You will design novel interaction patterns, ensuring AI is applied where it adds the most value to the user’s workflow. We always start with a customer need, not the technology itself.

Design with systems in mind: You think beyond individual screens and consider how patterns, components and interactions scale across the product. You know when to reuse, when to extend, and when a new pattern is needed.

Ownership and collaborative leadership: You have a bias towards ownership and outcomes. You engage and interact with our developers, and value their contributions to the design process. You'll be part of a small team of Product Designers where you lift each other's work through collaboration and feedback.

As All Gravy scales, your role and responsibilities will evolve, and there will be plenty of opportunities for you to learn and grow.

🙌 You'll thrive here if you

We're looking for people with great energy, a good sense of humour, and a drive for getting things over the line. You think elegantly but act pragmatically, love being part of a team, and never stop learning.

  • 5+ years of end-to-end product design experience, with a strong background designing user-facing products at a high growth SaaS company.

  • A passion for untangling complex problems and transforming them into seamless, intuitive user experiences.

  • Curiosity about how AI changes user behaviour and interfaces, with hands-on experience designing AI-native products.

  • A deep commitment to customer discovery, using direct feedback and data to validate hypotheses and drive design decisions.

  • Sharp visual skills and attention to detail, with real fluency in design systems and how things actually get implemented.

  • A pragmatic, results-oriented approach that prioritises shipping and iterative learning over theoretical perfection.

  • Exceptional collaborative skills, with strong preference of partnering across functions to bring ambitious product visions to life.

  • Fluent English, spoken and written.

  • Based within European time zones, whether from our Copenhagen or London office or remotely.

💎 Why All Gravy

  • Grow fast, for real. We promote from within, move quickly, and give you real responsibility from day one.

  • A culture that actually develops you. Honest feedback, active coaching, and the autonomy to experiment. We invest in you because your growth is our growth.

  • Work that matters. Your work will directly impact the daily lives of millions of frontline workers.

  • You'll work with people who've built, scaled, and won. Ex-founders, operators, all here because they want to do it again, bigger.

  • The good stuff too. Prime office location, team lunches, Friday bars, padel tournaments, wine tastings, offsites, top-tier equipment, and a fridge that's always stocked. We work hard and celebrate harder.

🙌 Ready to roll? Curious, competitive, kind? Apply, even if you don’t tick every box. Attitude and growth mindset matter. Let’s build the future of frontline work together.

Perks and benefits

This job comes with several perks and benefits

Free coffee / tea
Free coffee / tea

Flexible working hours
Flexible working hours

Social gatherings
Social gatherings

Free office snacks
Free office snacks

Near public transit
Near public transit

Free friday beers
Free friday beers

See all 17 benefits

Working at
All Gravy

All Gravy: All the people stuff in one employee app - built for hospitality Hospitality is one of the largest employment sectors in Europe. It's also one of the most chaotic to operate. The average multi-site restaurant group or hotel brand manages hundreds of hourly workers across dozens of locations - none of whom sit at a desk, have a work email, or receive information through the same channel twice. The result is predictable. New starters show up on day one not knowing what to do. Training happens inconsistently, or not at all. Managers spend half their day answering the same questions on repeat. Communication happens in WhatsApp groups that the business doesn't own, can't audit, and can't control. Staff churn - already the highest of any industry, averaging 75% annually - gets worse. And operators have no way of knowing why. The tools that exist to solve this were built for office workers. They assume laptops, corporate email, and people who sit still. Hospitality doesn't work like that. All Gravy is the fix. We're a communications and learning app built specifically for multi-site hospitality operators - restaurant groups, hotel brands, contract caterers, quick-service chains. Our customers typically manage between 200 and 1,000 staff across multiple locations in the UK, Scandinavia, and Germany. The product gives operators one place to run everything people-related: Staff communications - a branded, structured feed that works like social media. Managers post to the right people by location, role, or team. Employees are notified. Everything is documented. No more WhatsApp chaos. Onboarding journeys - automated, role-specific sequences that start the moment a new hire is added to the system. They arrive on day one prepared, connected to the brand, and knowing what's expected of them. Training and learning - a full LMS designed for deskless workers, supporting both digital courses and in-person sessions, with attendance tracking, completion records, and automated reminders built in. Digital handbooks - a living, searchable library that employees access from their phone. Update once, everyone sees it instantly. No more outdated PDFs or laminated binders no one reads. AI assistant - trained on the operator's own content, not the internet. Employees get instant, accurate answers to questions about policies, procedures, and their role. Managers stop answering the same things over and over. The employee experience looks and feels like a social media app - because that's what people actually use. Adoption is high because the product meets people where they already are. The admin side is a web dashboard where operators build and manage everything centrally, with full visibility into engagement, training completion, onboarding progress, and team sentiment across every location. The problem is big. There are roughly 90 million deskless workers in Europe. Hospitality alone employs millions, with vacancy and churn rates that cost the sector billions in lost revenue every year. The tools available to operators haven't kept up with what the problem actually requires. The opportunity is clear. Operators who invest in their people's experience - making them feel informed, connected, and supported from day one - see measurably lower turnover, better training compliance, and lower management overhead. All Gravy makes that investment easy, scalable, and consistent across every location in a business. We've raised €5.8M+ to date, backed by Moonfire Ventures, Scale Capital, and a syndicate of angels including senior operators and investors from Google, Deliveroo, and Peakon. Our customers include some of the largest hospitality operators in Northern Europe. We're building the operating layer for the front-line hospitality workforce - the infrastructure that makes it possible to run a great team at scale, not just at one site, but across all of them.

Read more about All Gravy

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