Director of Finance & Operations

Salary Competitive

All Gravy is the AI-native people operating platform for hospitality and retail. 🥞

We're modernising how frontline teams work, replacing scattered tools and outdated systems with a single app that's actually built for the way people work & socialise today. Our AI Colleague gives staff instant answers & executes day-to-day tasks, freeing up managers to focus on people & customers instead of paperwork. We work with some of the most exciting brands in hospitality and retail, including Gail's, L'Osteria, Dishoom, Pizza Pilgrims, Ottolenghi, Q8 and 7-Eleven. Today over 2,000 restaurants and stores trust us to run their teams.

We've grown 10x in two years and are accelerating into new markets. Our team spans a wide range of nationalities and backgrounds, united by one mission: to create better work lives for the 80% of the world that do not sit behind a desk. If you want to work in an AI-first environment, help redefine how work is done in an industry, and be part of a team that's changing an entire industry, we'd love to have you on board. 🚀

🤩 About the role

We are looking for a Director of Finance & Operations who will be a core member of the leadership team at a pivotal moment in our growth. You will own everything from the financial model behind our Series B story to the planning, budgeting, and metrics that run the business day to day. This is not a reporting seat: you will interrogate the numbers, surface issues with a point of view, and act as a genuine sparring partner to the CEO on the decisions that shape how we scale. If you thrive in fast-moving environments, love building, and want a seat at the table where strategy meets execution, this is the role for you.

🎯 What You Will Do

Financial modelling & investor numbers. Own the financial model and the metrics behind our Series B story. Build the numbers, scenarios, and reporting that investors and the board rely on. The CEO and CRO run the raise itself; you make the numbers bulletproof.

FP&A. Own planning, budgeting, forecasting, and scenario modelling, plus the metrics that run the business: ARR, NRR, burn, runway, and unit economics.

Strategy & OKRs. As a member of the management team, own the strategic planning rhythm: facilitate the OKR and objective-setting process across leadership, keep it on cadence, and track progress against goals. The team sets strategy; you make the process run and hold it accountable.

Strategic finance. Be the CEO's sparring partner on pricing, hiring plans, capital allocation, and longer-term strategic options as we scale.

Finance operations oversight. Own the integrity of accounting, cash management, and reporting, working with our bookkeeper and auditor. You own the numbers, not the bookkeeping.

Team leadership. Lead and develop a young, talented team.

🙌 You'll thrive here if you...

4 to 8 years in finance or strategy. Either a finance background in FP&A, strategic finance, or VC/PE ready to grow into broader ownership, or a top-tier consulting background with heavy financial modelling experience ready to move into an operating seat.

Financial judgment & ownership of the "so what." You don't just produce numbers, you interrogate them. You know a figure on a board slide is a message: you understand what's driving it, whether it's real, the consequences, and how to position it before it's presented. You surface issues with a point of view, not raw output.

Exceptional financial modelling and analytical horsepower. Fluent in SaaS metrics and have built models that stood up to real investor or board scrutiny.

A structured thinker who brings rhythm and rigour to strategic planning, thrives in fast-moving environments, and builds rather than just manages.

💎 Why All Gravy

Grow fast, for real. We promote from within, move quickly, and give you real responsibility from day one.

A culture that actually develops you. Honest feedback, active coaching, and the autonomy to experiment. We invest in you because your growth is our growth.

Work that matters. Your work will directly impact the daily lives of millions of frontline workers.

You'll work with people who've built, scaled, and won. Ex-founders, operators, all here because they want to do it again, bigger.

The good stuff too. Prime office location, team lunches, Friday bars, padel tournaments, wine tastings, offsites, top-tier equipment, and a fridge that's always stocked. We work hard and celebrate harder.

Perks and benefits

This job comes with several perks and benefits

Free coffee / tea

Flexible working hours

Social gatherings

Free office snacks

Near public transit

Free friday beers

See all 17 benefits

Working at
All Gravy

See company profile

All Gravy: All the people stuff in one employee app - built for hospitality Hospitality is one of the largest employment sectors in Europe. It's also one of the most chaotic to operate. The average multi-site restaurant group or hotel brand manages hundreds of hourly workers across dozens of locations - none of whom sit at a desk, have a work email, or receive information through the same channel twice. The result is predictable. New starters show up on day one not knowing what to do. Training happens inconsistently, or not at all. Managers spend half their day answering the same questions on repeat. Communication happens in WhatsApp groups that the business doesn't own, can't audit, and can't control. Staff churn - already the highest of any industry, averaging 75% annually - gets worse. And operators have no way of knowing why. The tools that exist to solve this were built for office workers. They assume laptops, corporate email, and people who sit still. Hospitality doesn't work like that. All Gravy is the fix. We're a communications and learning app built specifically for multi-site hospitality operators - restaurant groups, hotel brands, contract caterers, quick-service chains. Our customers typically manage between 200 and 1,000 staff across multiple locations in the UK, Scandinavia, and Germany. The product gives operators one place to run everything people-related: Staff communications - a branded, structured feed that works like social media. Managers post to the right people by location, role, or team. Employees are notified. Everything is documented. No more WhatsApp chaos. Onboarding journeys - automated, role-specific sequences that start the moment a new hire is added to the system. They arrive on day one prepared, connected to the brand, and knowing what's expected of them. Training and learning - a full LMS designed for deskless workers, supporting both digital courses and in-person sessions, with attendance tracking, completion records, and automated reminders built in. Digital handbooks - a living, searchable library that employees access from their phone. Update once, everyone sees it instantly. No more outdated PDFs or laminated binders no one reads. AI assistant - trained on the operator's own content, not the internet. Employees get instant, accurate answers to questions about policies, procedures, and their role. Managers stop answering the same things over and over. The employee experience looks and feels like a social media app - because that's what people actually use. Adoption is high because the product meets people where they already are. The admin side is a web dashboard where operators build and manage everything centrally, with full visibility into engagement, training completion, onboarding progress, and team sentiment across every location. The problem is big. There are roughly 90 million deskless workers in Europe. Hospitality alone employs millions, with vacancy and churn rates that cost the sector billions in lost revenue every year. The tools available to operators haven't kept up with what the problem actually requires. The opportunity is clear. Operators who invest in their people's experience - making them feel informed, connected, and supported from day one - see measurably lower turnover, better training compliance, and lower management overhead. All Gravy makes that investment easy, scalable, and consistent across every location in a business. We've raised €5.8M+ to date, backed by Moonfire Ventures, Scale Capital, and a syndicate of angels including senior operators and investors from Google, Deliveroo, and Peakon. Our customers include some of the largest hospitality operators in Northern Europe. We're building the operating layer for the front-line hospitality workforce - the infrastructure that makes it possible to run a great team at scale, not just at one site, but across all of them.