Project Coordinator

Are you passionate about keeping ambitious ecommerce projects on track and making complex deliveries feel effortless for both clients and teams? At Mercive, we are looking for a structured and proactive Project Coordinator to join our growing team in Copenhagen. If you thrive at the intersection of planning, communication, and execution and enjoy being the person who makes things actually happen, this role might be for you.

About Mercive

Mercive is a fast-growing ecommerce agency based in Copenhagen. We build digital commerce experiences through strategy, design, and technology. We partner with some of the most ambitious brands in fashion, lifestyle, and DTC, helping them scale across markets, channels, and complexity. Whether it is launching loyalty programs, enabling international growth, or migrating platforms, our work lives at the intersection of ecommerce, tech, and creativity.

We believe AI is fundamentally changing how ecommerce operates, from how we work internally to how we help clients grow. We're actively integrating AI into our workflows and client projects, not as a gimmick, but as a serious multiplier for quality and speed.

What you will do

As a Project Coordinator, you will be a part of the operational backbone of our client projects, making sure work flows smoothly across our team and that clients always feel informed and in good hands. You will own your own timelines, project planning, and day-to-day coordination across multiple projects in parallel, while also acting as a key point of contact for clients on status, scope, and next steps.

You will work closely with developers, designers, consultants, and specialists internally, as well as project owners and stakeholders on the client side. On larger engagements like platform migrations or loyalty program rollouts, you will be the person keeping everything aligned, ensuring nothing falls through the cracks, and that we deliver on what we promised.

Your responsibilities will include:

• Owning project plans, timelines, and sprint cycles across multiple client engagements in parallel

• Coordinating internal teams of developers, designers, and consultants to ensure work is prioritized, scoped, and delivered on time

• Acting as a day-to-day point of contact for clients on project status, scope changes, and upcoming deliverables

• Running weekly status meetings, sprint planning sessions, and retrospectives with both internal teams and clients

• Maintaining clear documentation of decisions, scope, risks, and dependencies across projects

• Tracking budgets, hours, and project profitability, flagging risks early to internal leads and clients

• Managing scope conversations with clients, including change requests, prioritization, and trade-offs

• Supporting larger projects like platform migrations by coordinating workstreams across data migration, design, development, and QA

• Ensuring smooth handovers between phases (discovery, build, launch, post-launch support)

• Driving continuous improvement of our internal project management processes, templates, and tooling

• Exploring and adopting AI tools to improve how you work, whether that's automating status reporting, speeding up documentation, or finding smarter ways to coordinate across projects

The ideal candidate

You bring structure to chaos and stay composed when things get messy. You anticipate problems before they surface and act on them early. You lead client conversations with confidence and step in to unblock the team whenever needed. You know that great project coordination is built on communication, prioritization, and trust.

You are:

• Highly organized and able to keep many moving parts in your head without losing track

• Proactive and comfortable driving projects forward independently

• A strong communicator who can adapt tone and detail level depending on the audience

• Commercially minded and aware that projects need to be both well-delivered and profitable

• Comfortable having difficult conversations about scope, timelines, and trade-offs

• Tech-savvy enough to understand what developers and designers are actually doing

• Curious and constantly looking to improve how things are done, including through AI and automation

• Someone who sees AI as a practical tool, not a buzzword, and is eager to figure out where it adds real value

Qualifications

• 1–3 years experience as a Project Coordinator, Project Manager, Producer, Operations Manager, or similar role, ideally in an agency or ecommerce environment

• Proven track record of running multiple projects in parallel and keeping both internal teams and clients aligned

• Hands-on experience with project management tools like Jira, Trello, Asana, or similar

• Understanding of agile and sprint-based ways of working

• Experience working alongside developers and designers on digital projects

• Familiarity with Shopify or other ecommerce platforms is a plus

• Experience coordinating platform migrations or larger multi-workstream projects is a plus

• Familiarity with AI tools (e.g. ChatGPT, Claude, Copilot, or similar) or a strong willingness to learn

• Strong communication skills in English (Danish is a plus)

What we offer

• A chance to work with some of the most exciting ecommerce brands in the Nordics

• A talented and ambitious team that moves fast and supports each other

• Central office location in Copenhagen

• Flexibility and responsibility from day one

• Focus on development through feedback, sparring, and learning opportunities

• Monthly team events and social activities

• Daily lunch at the Restaurant Lalala 

• Friday bars & fun social events 

• 25 paid vacation days per year 

• Beautiful office located by the water at Christianshavn 

• Paid inspiration trips (events, conferences, etc). 

How to apply

Please send us your CV and cover letter. Applications without will not be considered.