Revenue Operations Analyst

Salary Competitive

All Gravy is the all-in-one employee app designed for front-line, hospitality, and retail workers. 🥞

The next generation of employees are used to apps like Instagram, TikTok and Spotify in their personal lives but when they go to work at a restaurant chain or retail store, they're met with software created before they were born. All Gravy is changing that. We're modernising the tools for frontline employees and transforming the experience into one that is engaging and motivating; making their lives easier from getting paid to developing their careers. We innovate on the whole employee journey: from being recruited, onboarded, and growing skills, to knowing when to work and connecting with co-workers. We already work with some of the most exciting brands in Northern Europe - Gail's, L’Osteria, Pizza Pilgrims, Honest Burgers, Ottolenghi, Dishoom, Q8, 7-Eleven, and Best Western.

We've grown 300% over the last year and are now accelerating our expansion further into new markets. Our team spans a wide range of nationalities and backgrounds, united by one mission: to shape the future for shift and gig workers everywhere. We're passionate, hard-working, and just getting started the best is genuinely yet to come. If you want to do meaningful work, move fast, and be part of a team that's changing an entire industry, we'd love to have you on board.

🤩 About the role

We are looking for a Revenue Operations Analyst who will be the engine behind our revenue operations, ensuring our CRM runs smoothly, our automations work flawlessly, and our data tells the story that helps us grow. This is a hands-on role where you'll work directly with function leaders and our Head of Revenue Operations to build the systems and processes that enable scaling.

We're at an exciting inflection point - we've grown 330% and are expanding rapidly into further European markets. We need someone who can help us operationalize this growth: drive efficiency across GTM, maintain a clean data foundation, and deliver actionable insights.

We’re an AI-first team of builders, that operate closer to a product team than a traditional operations team. Prioritizing systems architecting and engineering over administration work, iterative delivery from frontline to C-Level over rigid, project-based execution and being an impact-driving, user-centric team over a support function. In recent months we’ve shipped AI agents that qualify and book inbound leads from marketing, a complete internal application supporting all GTM functions, custom built Chrome Extensions and MCPs for lead enrichment, an autonomous account enrichment agent and a major custom integration with our ERP system.

🎯 What You Will Do

Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities:

  • Build and maintain internal tools and workflows: We operate across traditional tools like Hubspot, Aircall and Snowflake but also wield an engineering-like stack of Vercel, Github and Claude Code. All of our work happens at the intersection of these.

  • Support the GTM team: Be the first point of contact for CRM questions, reporting requests, and process improvements from our marketing, sales, customer success & support, solutions engineering and enablement teams. You’ll work cross functionally with reps and leaders from both teams to solve problems and drive performance.

  • Scale our tech stack: Evaluate new tools, build out our martech/salestech ecosystem, and ensure everything works together seamlessly. We move fast without breaking things, and that requires a systems-oriented approach to problem solving and solutions design.

  • Drive operational excellence: Identify bottlenecks, propose solutions, and implement changes that make the entire revenue org more efficient. This spans everything from closing the feedback loop from sales to marketing, to implementing new scoring frameworks over growth modelling and deploying agents.

👋 Who are you?

You're a systems thinker who gets excited about making sales operations run like a well-oiled machine. You have a disciplined problem-solver mindset and enjoy working in a dynamic startup environment where you can both initiate new projects and get them over the finish line. Due to our wide interfacing across GTM, priorities and the nature of projects shift week-over-week and month-to-month.

We look for employees who like being part of a team, are real team players, and have a mindset of learning & growing.

🙌 You'll thrive here if you

  • Have at least 2-3 years of relevant work experience in RevOps or similar GTM-adjacent operational roles where you've worked hands-on with AI-assisted development, reporting and problem solving.

  • Be proficient in the GTM data model: Accounts, contacts, leads, deals and pipelines and their properties, stage gates and associations are familiar concepts you’ve worked with and talked about before.

  • Have experience with automation tools: You've built workflows in n8n, Zapier, Make, or custom-coded them and understand how to chain together complex multi-step processes.

  • Speak the language of APIs: You might not be a developer, but you understand webhooks, endpoints, and integrations. You can read documentation and understand what's possible.

  • Be comfortable with SQL, data and analytics: You can write queries and build reports that connect the dots between activities and outcomes. You understand the value of a clean, updated dataset and how these are fostered by strong systems.

  • Have experience deploying and using AI: Whether in your work or personal life we expect you to already have examples of driving productivity or improved outcomes using AI. Skills, .md files and MCPs should be comfortably in your arsenal.

  • Be proactive: Someone who pulls for the information they need, doesn't need to be pushed, and can make progress in the absence of concrete answers

  • Have a "get stuff done" mentality: We want it to be right, but we want to ship quickly and often

  • Have excellent communication skills: Can give and receive direct and critical feedback

  • Be fluent in English, and work primarily in English

  • Be able to work at our office in Nørrebro, Copenhagen (we operate with a hybrid model, so you are free to choose to work remotely as well – but since it's a collaborative role, we'd like for you to be in the office regularly)

What matters less to us:

  • Your degree or educational pedigree

  • Years of experience at big-name companies

  • Being an expert in everything (we'd rather have someone curious and adaptable)

We are in the midst of building an awesome company and can't wait to onboard you - therefore we will hire the right candidate as soon as we find him/her.

💡 Even if you do not tick every box on this page, you might be the perfect fit for the job! We treasure our learning culture and encourage all humble people to apply.

💎 Why All Gravy

  • Grow fast, for real. We promote from within, move quickly, and give you real responsibility from day one.

  • A culture that actually develops you. Honest feedback, active coaching, and the autonomy to experiment. We invest in you because your growth is our growth.

  • Top equipment: You'll receive all new equipment to do your best work

  • Work that matters. Your work will directly impact the daily lives of millions of frontline workers.

  • You'll work with people who've built, scaled, and won. Ex-founders, operators, all here because they want to do it again, bigger.

  • The good stuff too. Prime office location, team lunches, Friday bars, padel tournaments, wine tastings, offsites, top-tier equipment, and a fridge that's always stocked. We work hard and celebrate harder.

Perks and benefits

This job comes with several perks and benefits

Free coffee / tea
Free coffee / tea

Flexible working hours
Flexible working hours

Social gatherings
Social gatherings

Free office snacks
Free office snacks

Near public transit
Near public transit

Free friday beers
Free friday beers

See all 17 benefits

Working at
All Gravy

All Gravy: All the people stuff in one employee app - built for hospitality Hospitality is one of the largest employment sectors in Europe. It's also one of the most chaotic to operate. The average multi-site restaurant group or hotel brand manages hundreds of hourly workers across dozens of locations - none of whom sit at a desk, have a work email, or receive information through the same channel twice. The result is predictable. New starters show up on day one not knowing what to do. Training happens inconsistently, or not at all. Managers spend half their day answering the same questions on repeat. Communication happens in WhatsApp groups that the business doesn't own, can't audit, and can't control. Staff churn - already the highest of any industry, averaging 75% annually - gets worse. And operators have no way of knowing why. The tools that exist to solve this were built for office workers. They assume laptops, corporate email, and people who sit still. Hospitality doesn't work like that. All Gravy is the fix. We're a communications and learning app built specifically for multi-site hospitality operators - restaurant groups, hotel brands, contract caterers, quick-service chains. Our customers typically manage between 200 and 1,000 staff across multiple locations in the UK, Scandinavia, and Germany. The product gives operators one place to run everything people-related: Staff communications - a branded, structured feed that works like social media. Managers post to the right people by location, role, or team. Employees are notified. Everything is documented. No more WhatsApp chaos. Onboarding journeys - automated, role-specific sequences that start the moment a new hire is added to the system. They arrive on day one prepared, connected to the brand, and knowing what's expected of them. Training and learning - a full LMS designed for deskless workers, supporting both digital courses and in-person sessions, with attendance tracking, completion records, and automated reminders built in. Digital handbooks - a living, searchable library that employees access from their phone. Update once, everyone sees it instantly. No more outdated PDFs or laminated binders no one reads. AI assistant - trained on the operator's own content, not the internet. Employees get instant, accurate answers to questions about policies, procedures, and their role. Managers stop answering the same things over and over. The employee experience looks and feels like a social media app - because that's what people actually use. Adoption is high because the product meets people where they already are. The admin side is a web dashboard where operators build and manage everything centrally, with full visibility into engagement, training completion, onboarding progress, and team sentiment across every location. The problem is big. There are roughly 90 million deskless workers in Europe. Hospitality alone employs millions, with vacancy and churn rates that cost the sector billions in lost revenue every year. The tools available to operators haven't kept up with what the problem actually requires. The opportunity is clear. Operators who invest in their people's experience - making them feel informed, connected, and supported from day one - see measurably lower turnover, better training compliance, and lower management overhead. All Gravy makes that investment easy, scalable, and consistent across every location in a business. We've raised €5.8M+ to date, backed by Moonfire Ventures, Scale Capital, and a syndicate of angels including senior operators and investors from Google, Deliveroo, and Peakon. Our customers include some of the largest hospitality operators in Northern Europe. We're building the operating layer for the front-line hospitality workforce - the infrastructure that makes it possible to run a great team at scale, not just at one site, but across all of them.

Read more about All Gravy

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