Account Manager - Copenhagen-based

Work from our Copenhagen Head Office – Regular customer travel required

About Autoholly

Autoholly is a fast-growing tech-enabled company transforming vehicle logistics across Europe. With smart digital workflows and a truly customer-first mindset, we deliver fast, smooth, and secure transport experiences. Backed by Rainmaking, our mission is to bring peace of mind to vehicle transport with a genuine 5-star experience.

We are experiencing strong growth and a high number of new clients joining our platform. We are therefore hiring an Account Manager who will focus on two key priorities:

• Keeping our existing customers 100% happy

• Ensuring new clients receive a world-class onboarding experience

If you enjoy being part of a kind and fast-moving team, spotting opportunities, and taking pride in making customers happy, this role is for you.

In Simple Terms, Your Job Is…

To make sure our customers across Europe feel supported and excited to work with Autoholly — while contributing to growth by building new relationships and expanding existing accounts.

Success Criteria

You are successful in this role when you:

• Make customers genuinely happy through excellent service

• Expand our customer base with relevant new accounts

• Grow our revenue and customer happiness at the same time

Your Key Responsibilities

Customer Service & Operations

• Respond to customer enquiries and provide pricing and lead times

• Ensure every delivery meets or exceeds customer expectations

• Process orders accurately with all necessary details in our systems

• Handle transport-related claims and dispute resolutions

Customer Care & Growth

• Build and maintain strong customer relationships

• Identify and onboard new potential customers

• Proactively communicate with customers in case of issues or delays — always with solutions in hand

• Manage and nurture our customer network

• Keep sales on track — even under pressure

Collaboration

• Work cross-functionally with taskforce, operations, transport teams, and product

• Provide feedback to improve workflows and platform performance

What You Bring

• Experience in account management, business development, customer success, or similar

• Strong communication skills — confident in person, on the phone, and over email

• A proactive, commercial, and solution-oriented mindset

• Ability to thrive with autonomy and high ownership

• Professionalism, structure, and attention to detail

• Fluency in English (Danish + other languages are a strong plus)

What We Offer

• Competitive salary (based on experience)

• High responsibility from day one

• Career growth opportunities in a fast-growing European company

• Room for initiative, creativity, and new ideas

• A supportive, ambitious, international team

Ready To Apply?

We are hiring fast, so don't hesitate to reply by sending us:

• Your CV

• A short cover letter telling us what excites you about Autoholly and why you’d be a great fit

We look forward to hearing from you! forward to hearing from you!