Are you a true IT system guru who others turn to for technical questions? And are you excited about taking on the ownership of ensuring alignment in complex IT, hardware, and software? 🚀

As our scale-up adventure evolves, the complexity of our application and system landscape continues to increase. We therefore need stronger coordination to ensure we select and implement systems that integrate seamlessly and meet all business requirements As an IT Supporter, you will play a vital role in managing our Master Data and ensuring quality across the entire organization orchestrating this from our office in Copenhagen, Denmark 🤩 

This is an exciting and transformative time to join Relesys, as we have just gone into a strategic partnership with the Private Equity fund, Copilot Capital, where the coming years will bring extensive growth and opportunities along the way. You get a unique opportunity to make a tremendous impact in taking your career, Relesys and our dear clients to the next level over the coming years - as we say it, joining a scale-up at this stage is a rare opportunity that is "once in a lifetime opportunity". 
 

Your Responsibilities:

• Purchase approved hardware
• Provide superior customer support for ERP (Microsoft Business Central) and CRM systems (Hubspot), MDM (Master Device Management ), PM (Atlassian), and other related applications as required
• Communicate with software vendors and act as a liaison in resolving general operational problems and technical issues
• Recommend technical solutions to meet changing business needs
• Assist in the configuration, setup, and conversion of systems
• Organize and prepare system software documentation, procedural documentation, and operations instructions to promote efficient utilization of system software
• Respond to inquiries and requests for data information from within the systems for purposes of reporting and troubleshooting
• Prioritise workload to accomplish necessary duties on schedule
• Work independently and as part of a team
• Adhere to and enforce the appropriate information security policies based on the sensitivity of company data and report any security-related issues
• Reduce the risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer
• Optimize time-consuming processes by implementing new strategies/tools/scripts

Who are you?: 

•  2+ years of IT Support /application support experience required
• Familiarity with the business applications within ERP, CRM, and PM systems 
• 2+ years of hands-on experience with the implementation and maintenance of hardware and IT solutions in an organization
• Proficient in Microsoft Office Suite 
• Solid analytical and troubleshooting skills
• Excellent organizational skills
• You are excited to work on multiple projects simultaneously
• You are eager to work in a fast-paced SaaS environment 
• Relevant education or equivalent work experience required
• Security mindset to keep the organization's security levels up to standards
• Familiarity with PowerShell and CLI is a plus
• Good working knowledge and experience in working with Azure AD and all the Admin centers, Microsoft Intune, and a good understanding of Windows OS & Mac OS

What do we offer?:

• "Once in a lifetime" growth opportunity in an aspiring unicorn business that will 5x over the coming 4-5 years backed by the Private Equity fund, Copilot Capital
• Great level of responsibility from day one in a dynamic and international environment
• A collaborative and thriving office-first culture where team spirit and fun are at the heart of everything we do 🙌🏽
• Competitive salary based on your experience and skills
• 7% Pension and health insurance covered by Relesys after one year employment
• International collaboration and sparring with a global team
• Delicious lunch scheme with cake every Thursday
• Homemade buns every Wednesday made by our lovely Piccoline
• Free barista coffee, tea, and a fridge filled with soda ☕️
• Massage sessions every second Monday
• Our stylish Nordhavn office, just 100 meters from Orientkaj Metro, offers easy access to public transport and stunning ocean views
• Thriving Culture Club that plans Friday bars, running club, Tuesday fitness w. professional instructor, Wednesday bathing club, Summer parties, Christmas Parties and many other social events

When do you start?

• We are looking for a candidate to start no later than February 2026!
• We are hoping to find a colleague for our office in Copenhagen🇩🇰
• Apply for the position by sending your CV through the Apply button

We can't wait to hear from you! 🤩🙌

Who are we? 

Relesys isn't just another SaaS company; we are a dynamic force revolutionizing communication and performance management platforms. Established in 2014, we set out on a mission to bridge the gap between HQ and non-desk workers, fostering a thriving workforce.

What value do we bring? People are the heartbeat of our client's business. When employees are thriving and successful, businesses flourish and retention rates increase. Relesys enables our clients to achieve this through an all-in-one app that streamlines communications, training, and daily operations into their own customized and ever-evolving app📱

With clients such as Salling Group, COOP, Carlsberg, and Vestas - to name just a few - Relesys serves clients in 15 different countries, supporting them in 40 languages with 450,000 licenses across 20,000 stores and users in 100+ countries. We have a strong presence in the Nordics and EMEA, and we continue to increasingly attract clients from across the globe, as we are breaking into new, dynamic markets.

At Relesys, we're shaping the future for frontline workers across various industries: Retail, Hospitality, Production/Manufacturing, and Transportation – while having FUN, as our rule number one! Join us on this thrilling journey as we grow and venture into new horizons.

Our Culture

Building a world-class organization and culture is our highest priority. We believe in the talent of our people and in long-term collaborations where we value an informal yet highly professional culture. We always go 'the extra mile' for our colleagues and clients, but rule number one - Have fun! This rule is always at the forefront of our minds when we come to work, creating an environment that is filled with passion, energy, and inspiration. We are eager to see what exciting contributions you, as our new colleague, will bring, as we believe that each and every individual has a tremendous influence on the whole 🌍