At Dripdrop, you turn relationships into long-term growth.

As a caring, structured, and proactive person with a strong commercial mindset, you know that every interaction is an opportunity. You love building trust, strengthening partnerships, and nudging every conversation toward momentum, loyalty, and impact.

At Dripdrop, that mindset is core to how we win. We don’t sell to customers — we build with partners. Our success happens through relationships, timing, and the ripple effects created when partners believe in what we do.

You bring curiosity and builder energy. You turn insights into action, action into growth, and growth into stories that move us toward our mission: making rain smarter and sustainability simpler.

And you’ll join us at a pivotal moment — a year where we double down on building to last and expand into the U.S. while strengthening our commercial engine globally.

The role

You will work closely with our Head of Customer Success to help shape the commercial backbone of Dripdrop’s partner experience. This role blends relationship-building, strategic thinking, and structured execution.

You will take ownership of initiatives end-to-end, driving outcomes: stronger partnerships, higher retention, deeper engagement, and new commercial opportunities emerging from trust-based relationships. As Dripdrop grows, there will be room for the role to evolve in scope and responsibility.

You’ll connect Customer Success, Production, Sales, and Marketing, becoming a commercial bridge that transforms insights into alignment and alignment into revenue-driving action.

You’ll be based at our Aarhus HQ and can expect regular travel — typically a few partner visits per month and occasional international trips tied to market expansion (such as the US).

You will be doing

• Building genuine relationships with partners, understanding their goals, and helping them succeed through proactive collaboration and care

  Turning insights and ideas into clear success projects that improve partner outcomes and strengthen long-term relationships

  Supporting and improving how we onboard, optimize, and grow partners so their experience feels smooth, personal, and valuable from day one

  Coordinating with Sales and Marketing to activate ambassadors, collect success stories, and create shared wins

  Proactively identifying early signs of churn and taking action to re-engage and retain at-risk partners through genuine dialogue and tailored support

  Transforming satisfaction into growth by identifying referral opportunities and celebrating partners who advocate for Dripdrop

  Following up with care and curiosity to ensure partners see real impact — not just service

  Supporting growth in expanding markets by helping partners reach new milestones and sharing insights that make our collective success stronger

  Bringing curiosity to how we measure progress, using data to tell stories and celebrate what is working

You will thrive here if

• You genuinely care about people and find energy in helping others succeed

• You are proactive and curious, always looking for better ways to create value for partners and colleagues

• You combine structure with empathy: you listen carefully, follow up thoughtfully, and communicate with care and clarity

• You see yourself as a builder who enjoys taking ownership, connecting dots, and turning ideas into progress

• You find joy in collaboration and believe that shared success is the most meaningful kind

• You are comfortable using AI tools to stay efficient and organized

• You are fluent in English and express yourself clearly and confidently, both in writing and in conversations

• You care about impact, and want your work to make hospitality more sustainable and relationships more meaningful

Who we are

Dripdrop is a Danish startup on a mission to make rain smarter and sustainability simpler. We help hotels, offices, and venues provide umbrellas through an automated sharing service that’s circular, branded, and good for the planet.

🌱 Every umbrella is made from recycled materials

🌍 Every rental supports the collection of plastic waste

🏨 Every partner helps us make hospitality more sustainable

We’re an international team (25 people) with a big mission and a 4-day work week every second week. Our work and social language is English.

Perks and benefits

☀️ 4-day work week every second week

🎯 Real ownership and visible impact

🌍 A team spanning Brazil, Denmark, USA, Slovakia, Netherlands, Romania, Italy, Lithuania, and Sweden

🏡 Central Aarhus office

🍵 Coffee, tea, and good vibes every day

🚀 Rapidly growing company with global ambitions (expanding to the US in 2026)

How to apply

Send us a 2-minute video introducing yourself. Tell us:

• Why does this role excite you.

• Why you’re a great fit for it.

• A short example of how you’ve helped create success before for customers, partners, or teams.

We review applications on an ongoing basis, but don’t wait too long to send yours.

🗓️ Applications close December 14th, 2025

✨ At Dripdrop, growth starts with people. We scale smarter by staying curious, collaborative, and human. ✨