Are you passionate about building strong client relationships, delivering strategic value, and helping top brands succeed with data-driven customer experiences?

At ag analytics, we work with some of the most respected automotive brands and dealer networks in the world — including Audi, VW, Porsche, SKODA, Peugeot, KIA, Ford, and many others. Our SaaS platforms help them transform customer journeys, retain more customers, and make smarter decisions through actionable data.

As we continue to grow across European markets, we’re now looking for a Strategic Account Manager to strengthen our partnerships with enterprise clients — primarily within automotive (importers and dealer groups), but also across other key industries.

About the role

As our new Strategic Account Manager, you’ll own and grow long-term relationships with some of our most important enterprise customers. While your main focus will be in the automotive sector, you'll also manage strategic accounts in other verticals using our Autoflows CX and related solutions.

This is a high impact role and your success will come from your ability to:

• Understand complex client needs

• Build trust across stakeholder levels

• Identify strategic opportunities for product adoption and expansion

• Deliver long-term value and strong ROI

You’ll work closely with your colleagues in Customer Success as well as our Product and Customer Support teams to ensure smooth onboarding, strong client engagement, and a clear link between client goals and our product roadmap.

 What you will be doing

• Own and manage a portfolio of strategic enterprise accounts — primarily automotive, but also other key industries

• Act as the primary commercial point of contact for your clients — from onboarding to renewal and expansion

• Build strong relationships with decision-makers and stakeholders across markets, brands, and dealer networks

• Identify and execute on upsell and cross-sell opportunities and negotiate commercial terms

• Translate client goals into business cases, product feedback, or strategic initiatives internally

• Collaborate with Customer Success and Product to ensure value realization and alignment with client needs

• Monitor account health, platform usage, and satisfaction

• Lead strategic performance reviews and ensure our clients see measurable impact from our solutions

• Serve as a trusted advisor in helping clients succeed with customer experience transformation and data-driven workflows

What we are looking for

You are commercially minded, strategic, and enjoy building meaningful, long-term client partnerships. Ideally, you’ve worked with B2B SaaS, enterprise accounts, or in data/tech-driven environments before.

You have:

• Proven experience in strategic account management, client development, or similar roles

• Experience managing enterprise clients with multiple stakeholders, markets, or product lines

• A strong commercial mindset and track record of driving client growth (upsell, expansion, renewals)

• Excellent communication and relationship-building skills

• Confidence in delivering presentations, ROI cases, and stakeholder updates

• Solid understanding of data, KPIs, and customer experience principles

• Experience from SaaS, consulting or the automotive industry is a plus, but not a requirement

• Professional proficiency in English; Danish or other Scandinavian languages are a plus

What we offer

• A central role in a growing SaaS company

• Direct responsibility for high-profile clients across automotive and other industries

• A collaborative team culture that values ownership, initiative, and transparency

• The chance to help shape how we work with strategic accounts across multiple markets

• Office in the heart of Copenhagen (Højbro Plads) at the vibrant startup community Matrikel 1

• Daily lunch, coffee, and a fun, supportive international team

This is an on-site role in our office in Copenhagen — we believe in collaboration and energy that happens when we work together in the same space.

How to apply

Please include a short motivation for applying and your CV and LinkedIn profile. The deadline to apply is 31 October 2025.

About our interview process

• Online or face-to-face introduction to ag analytics and you (30 minutes)

• Case-based interview with team members (1 hour)

• Closing talk including compensation, starting date, and all other practical details (30 minutes)

We look forward to hearing from you. Please reach out for any questions regarding the role.