Roaming Student Assistant

Salary Competitive

💰 Salary: 185 DKK/hour

Do you want to help the world EV better?

We are on the lookout for a talented Roaming Student Assistant to join the Roaming Operations team at Monta.

Is this you?

As a Roaming Student Assistant at Monta, you’ll play an important role in expanding our EV charging network, supporting both our customers and external roaming partners, and helping to improve both operational and technical processes. You’ll collaborate closely with teams across Monta, gaining hands-on technical experience with EV roaming while developing strong business acumen. The ideal candidate is a fast learner who’s comfortable with technology, able to troubleshoot basic technical issues, and has strong communication skills for engaging with both internal teams and external stakeholders.

Our current student assistant is graduating and moving on to a research position, with her last day at the end of August. Ideally, we’re looking for someone who can join our team soon, overlap with her during the transition, and gradually take over her responsibilities.

Who are we?

We are Monta: the powerful EV platform connecting the dots in the entire EV charging industry. We serve drivers, companies, cities, and the electricity grid with our proactive technology.

We have a dream…

EV charging is our passion. We want to make it simple, accessible, and reliable for everyone. Since our technology is compatible with all charge point brands (!), we aim to help everyone enjoy the same, consistent charging experience: from EV drivers in their homes to charge point owners, EV charging businesses or EV fleets. We tackle the complexities of the ecosystem in a truly technological way, providing a tailored software solution for all things EV.

Here are some things you’ll be working on:

Set up and support OCPI integrations with external Charge Point Operators (CPOs, e.g. Ionity, E.ON) and E-Mobility Providers (EMPs, e.g. Chargemap, EasyPark), including performing basic troubleshooting, and escalating issues when needed.
Review and update pricing, contracts, and invoicing data for external partners
Respond to technical and operational questions from internal teams (e.g. Sales and Support) and external stakeholders (e.g. our customers and roaming partners)
Validate Charge Detail Records (CDRs) to ensure accurate charging sessions and invoices from external CPOs
Follow up on Jira tickets related to roaming operations and help identify areas for process improvement

Your key outcomes will be:

It’s not just what you do – how your work impacts our products and processes is also important to us. Besides the tasks you complete, we’ll also be measuring the tangible outcomes and improvements you set in motion – which will (hopefully) increase your professional growth and satisfaction with us at the same time.

External CPO and EMP partners are accurately integrated, priced, and maintained in our system
Support issues and integration blockers are resolved swiftly and communicated effectively to the right stakeholders
Roaming operations are continuously improved through your insights, follow-ups, and proactive suggestions

To do this, we imagine you to have the following experience:

Currently enrolled as a university student and based in Copenhagen
Able to work up to 20 hours/week, with at least one day per week on-site in our Copenhagen office in Nordhavn
Proficient with Excel and Google Suite; familiarity with Grafana or SQL is a plus, but not required
Technically curious, with troubleshooting skills and an interest in the EV industry
Strong communicator with an eye for detail and a proactive approach to problem-solving

(Do you fit most of these requirements, but not all? That’s fine: we’d love to hear from you all the same!)

What will you get?

Hop in our shared company car (or hop on one of our electric bikes)
Stay fit with your subsidized gym membership.
Never go hungry (or thirsty) again with the free snacks & beverages at our office
Enjoy your subsidized lunches at our offices.
Salary: 185 DKK/hour

At Monta we foster a dynamic, on-site environment where innovation thrives and teamwork is strengthened. We recognise the importance of work-life balance where flexibility is supported and encouraged provided that it aligns with your responsibilities and the needs of your team.

Please send us your application in English.

To succeed in this position, your spoken and written English skills need to be proficient. Since Monta is a globally active company, you’ll be communicating often and regularly with our co-workers and partners around the world, making your professional English knowledge essential.

Please note that we don’t accept unsolicited applications from headhunters or recruitment agencies. Unsolicited applications sent to our company or co-workers are considered to be the property of Monta, and we won’t agree to pay any referral compensation or recruiter fee without a signed agreement.

Find out more by visiting https://monta.com/uk/careers/

Perks and benefits

This job comes with several perks and benefits

Free coffee / tea

Equity package

Maternity / paternity leave

New tech gear

Central office

Work life balance

See all 22 benefits

Working at
Monta

See company profile

Monta is the operating platform powering the EV charging ecosystem serving drivers, companies, cities, and the electricity grid with one integrated software solution. We believe that accelerating and democratising the adoption of EV technology is key to building a better future. Monta’s mission is to provide the best technology solutions for the entire EV charging cycle. At our core, we provide access, innovation, and reliability to the mobility transformation. We're here to make the transition to electric mobility as seamless and exciting as possible. With a single integrated software built to EV better. Founded in 2020 our team has been growing fast and are now more than 200 employees with 47 different nationalities. Our HQ is based in Copenhagen, and we have offices in Oslo, Berlin, Paris, London and just opened Barcelona. Our culture is based on trust, transparency, and respect, where everyone contributes to making Monta what it is. You don't have to work 9-17, we trust our people to know how they work best. We empower each team to choose how and when they work. Inclusion is also a big part of our culture, and we make sure that everybody feels welcome, heard and able to bring all of who they are to work. We take it upon ourselves to protect this space that has allowed us to get this far. Monta is dedicated to encouraging a supportive, diverse and inclusive culture amongst all Monteers as they are fundamental to our values as a company. One of the best things about Monta is our people. Right from the get-go you will feel how inclusive, diverse, sociable and friendly our team is. We go to the office as much as possible, not because we have to, but because we enjoy each other's company - even outside work hours we hang out together. We have lots of different clubs you can join, there's a chess club, a ski club, (there's a slack channel for every little interest we can bond over). Everyone is very passionate about what we do and invested in the product and their role. We are a team of innovators, experts, and “bar-setters” in our fields. We believe that we can create the path needed to sustainably scale the industry towards the future. We're biased toward action, so we're always looking for ways to improve and make things work for many, not just few. We don't just want to be good at what we do—we want to be the best at it. Better results, better technology, better systems, better together. The combination of all this, and the feeling that we are contributing something great to the world, gives everyone a strong sense of belonging and makes our employees and customers want to work with us - it helps our company thrive. Everyone here is proud to be a 'Monteer'. If you’d like to work in a green, tech-driven company and are passionate about innovation, we might be the right fit! We've got an incredible team, and hope to find more peers who can help us push things even further.