If you love food but hate food waste and want to work for a business that places its food-saving mission and customer experience at the core of each and every decision then look no further!

Did you know more than 1/3 of all food produced in the world is wasted? At Too Good To Go, a certified B Corporation, we have an ambitious mission: to inspire and empower everyone to fight food waste together.

Next to our marketplace business that connects consumers with stores, our “Too Good To Go Parcel” (Manufacturing) business is a transformative solution that enables food manufacturers to effectively reduce food waste while extracting value from surplus food. We purchase directly from food manufacturers, receive and store goods in our warehouses where we carefully curate and assemble the purchased products into “Too Good To Go Parcels” on our production lines. Customers can purchase via the app and opt to have their parcel conveniently delivered to their doorstep or pick it up from a nearby location.

Our “Too Good To Go Parcel” (Manufacturing) business is now live in 10 countries across Europe and is scaling at a fast pace.

To support our growth, we are expanding our team of best-in-class, ambitious, motivated, and collaborative people who all share a desire to change the world as well as have an inherent love of food!

We are adding a Logistics Coordinator to our team. This role will be based in Copenhagen and reporting into our Logistics Manager.

Your Mission:

The Logistics Coordinator supports the logistics team in running daily operations. This role includes coordinating our inbound, production and outbound flows, as well as daily stock and invoice control. In this role, you will work closely with our 3PL and other logistics partners, as well as our internal Commercial, Planning, Finance and CX teams. You will report directly into the Logistics Manager, and work alongside a small team of motivated Logistics Specialists.

Responsibilities:

• Inbound operations: Manage the daily flow of inbound orders, liaise with suppliers / freight forwarders / 3PL, arrange inbound transport where necessary, to ensure goods are received in a timely manner, with minimal discrepancies. Provide daily reporting to our Commercial team.
• Inventory Management: Support inventory management tasks, including management of master data, stock counts and reconciling stock levels daily/weekly/monthly. Ensure accurate and timely updates of inventory records.
• Production & Warehousing: Assist in planning weekly logistics operations with our 3PL and our Planning team; manage production orders; help ensure the 3PL adheres to the production plan and provide daily reporting to our Planning team.
• Outbound operations & Customer Support: Assist in planning the outbound capacity with our 3PL/last mile carriers. Collaborate with the customer service team, including answering logistics-related escalations. Analyse 3PL / last mile performance as well as customer queries / refunds each and provide weekly/monthly reporting to our 3PL to further improve performance, processes, costs and customer satisfaction.
• Invoice & Cost Control: Track, control and approve/dispute supplier invoices to ensure on-time payment. Assist in checking and analysing logistics costs as well as identifying cost-saving opportunities.
• Performance Tracking: Monitor and evaluate logistics performance metrics. Prepare reports on key performance indicators (KPIs) and assist in recommending/implementing performance improvements (especially process and tools improvements).
• Cross-functional collaboration: engage daily with our external teams (3PL) and internal teams (Commercial, Planning, Finance, CX etc) to ensure smooth operations. Provide proactive reports, anticipate on issues/problem-solving, and work with a high sense of urgency.

Requirements:

• You have previous experience in an e-commerce operations function, ideally acquired within a B2C / retail environment.
• You are fully proficient in English 
• Being fluent in Danish will be a plus!
• You are based in Copenhagen
• You possess strong administrative and organizational skills. You are comfortable handling and reconciling large amounts of data
• You have great communication skills - you are at ease communicating with our 3PLs, our suppliers and our internal teams on a daily basis, by phone, email and Slack
• You are solutions-oriented and proactive
• Previous experience working with a 3PL will be a big plus! 
• Experience of working in an international setting, in a fast-paced environment will also be a benefit.

Our Values

• We Win Together
• We Raise the Bar
• We Keep It Simple
• We Build A Legacy
• We Care

What we offer:

• A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role.
• Working alongside an international community of users, partners and 1,350+ colleagues across 19 countries that are on the same important mission.
• Personal and professional development opportunities in a fast-paced scale-up environment.
• An inclusive company culture where you can bring your authentic self to work
• A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care to offer

How to apply: 

We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go.

Submit your CV and Cover letter in English.

Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or LinkedIn direct messaging.

Too Good To Go is an equal opportunity employer

Job Ref - #LI-CR1