Salary Unpaid
Equity To be negotiated

Job Title: Operations & strategy intern 


Role Purpose: 

Ensure our freelancers thrive on Valmista by guiding them to create standout, trust-building profiles and shaping new onboarding features. 


Key Responsibilities: 

  • Frequent Check-Ins: Proactively reach out to new and existing providers to review their profiles, gather feedback, and coach them on service and communication best practices. 

  • Profile Optimization: Help providers add video intros, certificates/licenses, portfolio images, and compelling bios to boost customer trust and booking rates. 

  • Feature Development: Partner with Product team to define, test, and roll out onboarding enhancements (e.g., mandatory intro videos, badge systems). 

  • Workshops & Resources: Design and host monthly virtual or in-person workshops on profile building, customer engagement, and platform tools. 

  • Feedback Loop: Aggregate provider insights, track activation metrics, and turn their suggestions into actionable improvements. 


Good to have: 

  • Excellent verbal and written communication 

  • Strong empathy and coaching ability 

  • Basic understanding of UX/online profiles 

  • Organized, data-driven, and proactive 

  • English fluency (Finnish a plus) 


NOTE: Job role is not for Totemi-investment, but a product of the same company - Valmista

For more information or questions please contact us at moksh.chheda@totemi-investment.fi or phone number 358 40 6812308

Perks and benefits

This job comes with several perks and benefits

Paid holiday
Paid holiday

Remote work allowed
Remote work allowed

Work life balance
Work life balance

Wellness
Wellness

Mental health support
Mental health support

Skill development
Skill development

See all 8 benefits

Working at
TOTEMI Investment Oy

TOTEMI Investment Oy is a startup base in Lappeenranta. With the first product, Valmista, is an innovative digital platform designed to bridge the gap between service providers and their clients. Our platform empowers businesses by streamlining the process of connecting with clients, fostering a dynamic and collaborative work environment. At Valmista, we prioritize growth and adaptability, providing tools and resources that allow both service providers and clients to thrive in an increasingly digital landscape. For more information on how Valmista can enhance your business operations, please visit our website at Valmista.com.

Read more about TOTEMI Investment Oy

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