Customer Success assistant for Finland - student job

Salary Competitive

Our Finnish team is growing, and we are looking for a Finnish-speaking student assistant to join our team. So if you are ready to work in a truly entrepreneurial environment in a SaaS company working with predictive data analytics, AI and machine learning and driving change in the automotive industry. And if you love working with customers and are looking to gain lots of experience before you finish university. Then this is for you.

Ag analytics is a SaaS company on a mission to help the automotive industry maximise customer retention and leverage data. We work with the most prestigious brands in the world like Audi, VW, Porsche, SKODA, Seat, Peugeot, Opel, Suzuki, KIA and Citroën, and we're growing fast.

We are now looking for a dedicated, stable and committed student assistent to join our Finnish team.

The role is placed in our Customer Success team with our Finnish Customer Success Consultant and our Commercial Manager for Finland.


About Customer Success:

In Customer Success, we are responsible for all our customers from onboarding to retention. In addition to onboarding them to our solution, Autoflows, we keep them informed about new features, handle requests, hold training webinars, prepare materials for self-learning and much more. And this is where we need you.

As part of our Customer Success team, you will support the Finnish team on executing on a range of activities.  


Your tasks:

  • Assist with the planning and execution of email campaigns to existing customers

  • Assist with the planning and execution of webinars

  • Assist with onboarding customers

  • Assist or independently handle support/feature requests

  • Administrative tasks for the Finnish market such as following up on campaigns, updating data, etc.

  • Ad hoc projects for Finland


About you:

  • Most importantly: You speak fluent Finnish

  • You are studying business, communication, marketing, data-related subjects or similar.

  • You take responsibility and are passionate about driving results by independently managing small projects or tasks

  • You are structured, detail-oriented and have a good overview

  • You have a positive and flexible attitude where you seek solutions and see opportunities and incorporate feedback


About us

We are an international team of 40 employees from more than 15 countries who are passionate about digital transformation and creating value for our customers in the automotive industry. We live on Højbro Plads in a cool start-up shared office space Matrikel 1, right by Gl. Strand Metro. We are a social team with a relaxed, informal and fun atmosphere. We organise team events, Friday breakfasts and Friday bars. You can read more about us here: www.aganalytics.dk.

 

Working hours

Expected working hours: approximately 10-15 hours per week. We expect and provide mutual flexibility in relation to your studies and our peak periods.

Deadline for application: Friday 27 June, 2025. Interviews will be held on a rolling basis, so please send your application as soon as possible.

We look forward to hearing from you!

For more information or questions please contact us at mr@aganalytics.dk

Perks and benefits

This job comes with several perks and benefits

Near public transit
Near public transit

Pension plan
Pension plan

Paid holiday
Paid holiday

Work life balance
Work life balance

Free lunch
Free lunch

Free friday beers
Free friday beers

Working at
ag analytics

ag analytics empowers automotive businesses with plug-and-play automation and predictive action plans that drive customer loyalty and growth. ag analytics is the trusted partner of automotive dealers and OEMs, providing the services, the data science capabilities, and the know-how to retain customers through state-of-the-art automation and predictive action plans. To date, over 900 dealerships worldwide use our services to unlock powerful automations across the customer journey and maximize CX through predictive and personal action plans.

Read more about ag analytics

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