IT Support

Salary Competitive

Join the planet’s most important fight

Normative is accelerating the transition to a net zero world. We provide science-based carbon accounting software and tailored advice from net zero experts, enabling companies to reduce their carbon footprints.

The role:

As our IT Support you’ll join our growing Tech team, to support all our employees and provide them with a safe and frictionless IT environment.

Since we operate under a flexible remote model, this role is strategic in defining how our IT environment will meet the company’s and our employees’ needs at home and at the office, contributing to making it a great place to work. You’ll be responsible for the employee IT lifecycle and experience, as well as for the systems and services involved.

Last but not least, you’ll be part of a greater team since you will work closely with our Security, People, and Office organisations!

What You'll Do

Triage and Troubleshooting: Address IT-related questions and provide troubleshooting support for software and hardware issues faced by internal employees.
Security and Compliance: Collaborate with our Security and Compliance teams to ensure all endpoints adhere to specified requirements.
Process Improvement: Enhance the efficiency of IT procedures and systems by developing new processes or leveraging automation.
Cross-Departmental Collaboration: Work closely with Finance and PeopleOps to optimise IT processes, including onboarding, off boarding, asset management, and procurement.
Travel: Occasionally travel to our other locations as needed, with a maximum frequency of once per quarter.

What You Bring

Experience: Minimum of 3 years of experience working with the following technologies: Google Workspace, GCP, Microsoft Entra ID, Jamf, Windows, Mac, 1Password, Unifi, scripting languages.
Service-Minded Approach: Friendly and helpful demeanor, with a commitment to providing exceptional service, even when support needs cannot be fully met.
Project Management: Demonstrated ability to independently manage projects and deliver results.

If you are a driven and passionate individual with a strong desire to make a positive impact on the world, and a real love for IT, we encourage you to apply. This is an exciting opportunity to join a mission-driven company and make a real difference in the fight against climate change.

Join us and be a part of something bigger than yourself. Together, we can create a more sustainable future for all.

Not sure you meet 100% of our qualifications? Apply anyway!

Location

We operate with a hybrid remote model this role is based in our Stockholm (HQ) office. To physically configure devices we thus need you to come in at least 3 times a week. The position will also include occasional trips to our office in Copenhagen and London.

At this time we are not able to offer relocation or VISA support for this position.

Benefits

Market-based salaries and annual merit-based salary reviews
30 days/year of paid vacation + up to 2 additional days off
Pension and parental leave
5,000 SEK wellness allowance (friskvårdsbidrag) + 1 wellness hour per week
Social and team-building activities (off-site, after work, winter/summer parties)
An opportunity to make a real positive impact on the world
A friendly, supportive and humble working culture

We review our benefits packages on a regular basis and might modify our benefits from time to time.

How to Apply

We adopt a continuous selection process, so please make sure to apply with your CV in English.

Our interview process consists of 4 stages:

1. Screening interview with a member of our Talent Acquisition team
2. First interview with the hiring manager
Online Personality & Logic assessment
3. Interview with members of the Security and People team
4. Practical Case Interview

We’re committed to hiring diversely. Having employees from diverse backgrounds brings a wealth of perspectives and experience to our team. We assess candidates based on their experience, skills and unique talents and evaluate everyone against the same criteria.

Normative handles sensitive financial data and we will therefore conduct a background check before hiring any candidate.

Perks and benefits

This job comes with several perks and benefits

Flexible working hours

Free coffee / tea

Near public transit

Social gatherings

Free office snacks

Paid holiday

See all 16 benefits

Working at
Normative

See company profile

Our Mission: Normative is here to make known and reduce the sustainability impact of all economic activities on the planet. We provide science-based carbon accounting software and tailored advice from net zero experts, enabling companies to reduce their carbon footprints. Our Story: Normative is rooted in climate research. In 2013, co-founder Kristian Rönn was working at Oxford University, simulating the consequences of climate change. The results showed that global warming would cause extreme human suffering, motivating Kristian to leave academia and take action. He joined forces with Adam Wamai Egesa and Robin Undall-Behrend, and in 2014 the world’s first carbon accounting engine was born to help humanity achieve net zero emissions and reverse the trajectory of climate change. We now have offices in Stockholm, Copenhagen, and London, and are actively hiring talent to join the mission. Today, companies from around the world trust our carbon accounting engine to help them reduce their carbon footprint. We partner with leading climate change organisations including the UN, to deliver actionable sustainability intelligence and have received a grant from Google. We are backed by some of the world’s most significant climate investors, and are the official software provider for the UN-backed SME Climate Hub initiative through which thousands of small businesses have committed to net zero. Our Team: We are a global team working to solve a global problem. We’re headquartered in Stockholm, with offices in Copenhagen and London as well as remote team members located all over the world. We have spoken at the World Economic Forum, consulted the European Commission, and worked with the United Nations to develop a new standard for emissions accounting. We come from many walks of life, but we’re united in one mission: to help humanity achieve net zero emissions. Every employee at Normative plays a valuable role in reducing business carbon emissions.