Sales Development Representative at Upnova – No finnish required

We are looking for a Sales Development Representative to join the Upnova team in Helsinki. As a Sales Development Representative, you’ll play a crucial role in helping eCommerce brands unlock their full potential. You’ll be the face of Upnova for our clients, guiding them to success with tailored upsell strategies.

Upnova offers an all-in-one upsell platform tailored for online stores. This centralized solution aids e-commerce businesses in maximizing their revenue through meticulously crafted upselling strategies. By simplifying the process of creating and managing upsells, Upnova enables merchants to effectively increase their average order value and enhance customer buying experiences. This platform integrates seamlessly with existing online store setups, making it a versatile tool for businesses aiming to leverage upselling as a growth strategy.

Learn more: https://upnova.io/

At Upnova, we believe in unlocking the power of upselling for every eCommerce business. While upselling may seem like an old and unglamorous tactic, it holds tremendous potential—especially for small to medium-sized businesses that lack the resources of larger corporations. By leveraging smart, data-driven upsell strategies, we aim to help these businesses grow, increase their Average Order Value (AOV), and reinvest their profits to scale sustainably.

Key Results:

• 40%+ month-over-month growth

• 250+ paying customers, primarily in the US, UK, and Australia

• $1M+ extra revenue generated through upsells every month

  
  

Our mission is to break the barriers that prevent e-commerce brands from fully utilizing upsell opportunities, transforming what’s been seen as “unsexy” into a powerful growth engine.

Key Responsibilities:

Customer Support & Onboarding: Help merchants set up and optimize our Upnova platform on Shopify, ensuring a seamless onboarding experience.

Crafting Upsell Deals: Analyze store data to identify the best upsell opportunities and create effective strategies tailored to each client.

Sales & Client Engagement: Build relationships with merchants, understand their needs, and drive conversions through consultative selling.

Data Analysis: Use analytics tools to evaluate client store performance, identify trends, and optimize upsell campaigns for maximum impact.

Upsell Strategy Advisor: Provide clients with actionable insights to improve their store’s performance and grow their revenue.

Requirements:

Sales Skills: Proven experience in sales or business development, with the ability to communicate value effectively.

Customer Success: A track record of providing excellent customer support and building long-term client relationships.

Data-Driven Approach: Comfortable analyzing data and leveraging tools like ChatGPT to craft impactful upselling strategies.

Excellent Communication: Clear, concise, and professional communication skills to engage clients and provide top-notch support.

E-commerce & Shopify Expertise: Having experience in eCommerce or Shopify is a big plus.

Why Join Upnova?

Impactful Work: Make a tangible impact on eCommerce businesses globally, driving their growth through smart upselling strategies.

Ownership and Autonomy: Take full ownership of projects, with the freedom to innovate and influence key decisions.

Flexible Working Conditions: Benefit from flexible working hours and the option to work remotely, accommodating your personal and professional life balance.