Kundeservice-medarbejder (deltid, fuldtid eller studiejob) 10-40 Timer/uge (Remote & Kontor KBH K)

Online Minds ApS Copenhagen Part-time Full-time

Salary Competitive

OBS: Jobbet kan både være deltid og fuldtid alt afhængig af match.

Vi søger en proaktiv og serviceminded kundeservicemedarbejder til vores team! Vil du være med til at sikre en god kundeoplevelse på tværs af flere spændende brands? Så er det måske dig, vi leder efter!

Om jobbet:

Du vil blive en vigtig del af vores kundeserviceteam og hjælpe vores kunder både via mail og telefon (primært mail). Vi arbejder med flere brands, hovedsageligt inden for lejeboligmarkedet og kunstverdenen. Stillingen er fleksibel og kan klares 100% remote, men vil også være meget glade for at se dig på vores kontor ofte. Specielt i onboarding perioden og løbende pga. Vores kontor er i København K.

Her er nogle af de brands du kommer til at hjælpe med ift. kundeservice:

JacobLundArt.com
SellArtGuides.com
Rentumo.dk
Printumo.com
Der vil muligvis være flere brands med tiden...

Dine opgaver vil bl.a. inkludere:

Besvare kunders henvendelser via mail og telefon.
Sikre hurtig og effektiv problemløsning.
Bidrage til en positiv kundeoplevelse på tværs af flere brands.
Samarbejde og kommunikere løbende med teamet via Slack.
Der vil også være andre ad hock opgaver ift administration såsom rapportering osv.

Om dig:

Du er flydende i dansk både skriftligt og mundtligt.
Du kan arbejde minimum 2 timer dagligt på hverdage.
Du er fleksibel og klar til at kommunikere internt på Slack.
Du har ikke noget imod at ringe til din teamleder, hvis der opstår spørgsmål.
Du arbejder selvstændigt og tager ansvar for dine opgaver.
Teknisk snilde er et kæmpe plus! Erfaring med værktøjer som Zendesk, Shopify, Klaviyo, Business Manager etc. er en fordel, men ikke et krav.
Erfaring med Figma eller Photoshop er også et stort plus, men heller ikke et krav.

Vi tilbyder:

En fleksibel arbejdsdag, der kan tilpasses din hverdag.
Mulighed for at arbejde 100% remote.
En spændende hverdag med forskellige brands og kundegrupper.
Et dynamisk og hjælpsomt team, hvor der er fokus på samarbejde og god kommunikation.

Lyder dette som noget for dig? Så send din ansøgning og CV

Perks and benefits

This job comes with several perks and benefits

Work life balance

Near public transit

Flexible working hours

Skill development

Remote work allowed

Central office

Working at
Online Minds ApS

See company profile

Online Minds is a rapidly growing company that specializes in creating and launching our own online businesses. We are NOT an agency. We own our own 8 brands (websites) in different industries. But all online. Our team of talented professionals is committed to building cutting-edge online businesses that meet the needs of the modern market. We pride ourselves on our ability to innovate and stay ahead of the curve, ensuring that our clients are always one step ahead of their competition. At Online Minds, we believe that success is a team effort, and we are always looking for new talent to join our team. We are a group of passionate and driven individuals who share a common goal: to create online businesses that make a real difference in the world. Our culture is built on collaboration, creativity, and a commitment to excellence, and we believe that these values are what set us apart from other companies in the industry. We offer a dynamic and exciting work environment, where employees are encouraged to take risks and push boundaries. Our team is made up of professionals from a variety of backgrounds, including marketing, design, development, and business strategy. We believe that diversity is our strength, and we are committed to creating a workplace that is inclusive and welcoming to everyone. Working at Online Minds means that you will have the opportunity to work on a wide variety of projects, from small websites to large-scale websites. You will be challenged to think creatively and come up with innovative solutions to complex problems, and you will be supported every step of the way by a team of experienced professionals. We believe in investing in our employees, and we offer a comprehensive benefits package that includes competitive salaries and opportunities for professional development and growth. We also believe in work-life balance, and we offer flexible working hours and remote work options to ensure that our employees are able to prioritize their personal lives while still delivering top-notch work. If you are a creative, passionate, and driven individual who is looking for an exciting and rewarding career in the world of online business, then we invite you to join the Online Minds team. Together, we can build a better future for ourselves and for our clients.