Job Announcement: Customer Success Manager at Cleardox

Location: HQ Copenhagen, Denmark

Application: Submit a CV and motivational letter in Danish or English

Cleardox is seeking a proactive and dedicated Customer Success Manager to join our team. The ideal candidate will be instrumental in ensuring our customers' success and satisfaction with our products.

Key Responsibilities:

• Onboard New Customers: Ensure a smooth and positive onboarding experience for new clients.

• Product Newsletter: Manage and distribute updates on new features and product improvements through our newsletter.

• Continuous Support: Provide ongoing support to ensure customers are utilizing our products effectively and efficiently.

• User and Expert Meetings: Drive and lead meetings to gather feedback, which will be vital for our development team.

• Customer Engagement Activities: Oversee activities such as the Net Promoter Score (NPS) to maintain and improve customer satisfaction.

Requirements:

• Fluency in Danish and English is a must.

• Experience with HubSpot is a plus but not required.

Why Cleardox?:

• Innovative Work Environment: Be part of a company that is leading in AI-driven data anonymization solutions.

• Professional Growth: Gain invaluable experience and grow with a company committed to being a global leader.

• Collaborative Culture: Work in a collaborative environment with a team of dedicated professionals.

• Startup Atmosphere: Join a growing startup with global ambitions, offering a dynamic and exciting workplace.

Cleardox, at the forefront of how organizations handle sensitive and personal information, uses AI to detect and remove personal and confidential information in documents, streamlining data anonymization processes and ensuring privacy and confidentiality. Join us and play a key role in helping us achieve our mission while ensuring our customers' success and satisfaction. We look forward to hearing from you.