At Ento, our mission is to make it easy and cost-effective to monitor and optimise the energy consumption of every building at scale. By combining millions of data points and the power of artificial intelligence, our system is capable of gaining deep insights into your buildings’ energy performance to suggest, implement and document improvements. We create a structured plan to save energy, increase compliance and upgrade your climate action – the smart way.
Backed by strong investors such as byFounders, The Footprint Firm and Voyager, Ento is on a clear growth trajectory and is now expanding into new markets. As of now we cover over 18,000 buildings and have helped save more than 6,000 tons of CO2. Our international team comprises 15 members spread across 4 countries, with our headquarters in Denmark (Aarhus and Copenhagen). We have active sales efforts in the Nordics, the UK and most recently the United States and Italy.
We are now looking for a talented Project Manager to join our fast-growing team and help our customers realise their first savings in record time. You will oversee our internal processes as well as the customers and data providers to ensure a smooth data implementation and onboarding process. You will be based in one of our offices in Denmark but will support our customers in Denmark, Europe and beyond.
As part of the Customer Success team, you will work closely with sales to provide a fast and smooth implementation experience for our customers: You will help them integrate the right energy data sources, set up the Ento platform and work with the rest of the team to get our customers on the right track to achieving their first energy savings! To create a more robust and faster process, you will be responsible for building and maintaining strong relationships with our data integration partners to streamline processes and minimise manual intervention.
Therefore, this rather general role requires a problem solver with strong communication skills and an affinity for our industry who can convey technical information clearly and concisely. As you will be leading the planning and execution of new implementation projects for Denmark and international markets, both Danish and English language skills are required.
Manage internal processes, customer interactions, and data provider coordination to ensure smooth data implementation and onboarding
Plan and deliver new implementation projects while providing regular updates to stakeholders on project status, milestones, and outcomes
Assist customers in navigating, collecting and using additional data sources where cost-effective for optimal energy reduction
Develop and deliver training to customers and internal stakeholders on the data implementation and onboarding process
Work with the product team to identify and develop new features to enhance the data onboarding experience
Identify new energy data sources across markets and build strategic relationships with integration partners
Establish and optimise processes and automations to improve data quality and efficiency
Restructure and cleanse datasets, such as building and energy meter lists and other energy data sources from new customers, for integration into the platform
What we are looking for
You have previous experience in a similar role (i.e.technical customer success/support, pre-sales engineer, project management) dealing with both data and customers, preferably enterprise or public sector entities
You have a customer-centric approach with a commitment to providing exceptional customer service by engaging all stakeholders with patience and empathy to resolve technical and interpersonal issues
You can manage and monitor technical projects and with multiple deliverables from different stakeholders simultaneously.
You have worked with Excel and can handle large datasets, experience with SQL and ML operations is nice to have but not a must
You can take a project from concept to completion. Ownership is key
You play well with others. We operate in a culture of openness and collaboration, valuing diverse perspectives and striving for excellence
Excellent verbal and written communication skills in English and Danish, as most of our clients are currently based in Denmark, but we are expanding very rapidly
Competitive salary and equity, plus benefits to support your work-life balance and career growth:
Flexible Work Options: Enjoy the best of both worlds! Work from one of our offices in Copenhagen or Aarhus, or choose to work from home on days that suit you. You know how you work and feel the best
Regular company retreats: Build relationships with colleagues, collaborate, and have fun
Cutting-edge tech: Be at the forefront of technology and work on projects that make a difference
Inclusive work environment: Feel valued and respected in a collaborative environment
Equity compensation: Own a piece of the company and share in our future growth
Vacation allowance: Enjoy 25 vacation days per year to relax and recharge no matter where you are located
If you want to play a central role in the roll-out of our AI-first energy optimisation platform and our drive towards unprecedented speed and scale in the transition to sustainable energy consumption, please apply!
This job comes with several perks and benefits