Freetrailer is looking for you

If you are passionate about talking to and helping customers, if you love to provide the best customer service and if you are good at communication, then you might just be the right person to be our new colleague in Freetrailer’s customer service team.

You will be part of our department of +20 colleagues, where we work together to perform all the varied tasks and inquiries we receive from our customers and colleagues every day. We have the ambitious goal of becoming the best customer service in the Nordics. It is important to us that all our customers and partners get the best customer experience when they contact us.

As part of the team, your duties will include:

• Participation in the operation of customer service by email, chat and phone.

• Ensuring that our goals are met at all times.

• Providing top customer service and helping ensure happy and satisfied customers.

We are mostly looking for part-time colleagues - full-time for the right candidate - who find it attractive to work both afternoons, early evenings and weekends.

For the part-time position we expect you to work app. 15 hours per week, but we are flexible.

Your profile:

You are passionate about giving our customers the best possible service and buying experience across different channels, and you constantly strive to make customer service better and better. In addition, you have:

• Experience with customer service.

• Native written and spoken communication skills in Swedish.

  • Understanding and speaking Danish is a bonus but not a requirement.

• A positive attitude.

We offer you:

• An attractive workplace with committed colleagues and well-organised employment conditions.

• An exciting and versatile job with challenges and good opportunities for professional as well as personal development.

• A very good working environment, and the opportunity to become a part of a strong team with a continuous focus on good sparring, development of processes, etc.

Interested and professionally qualified?

If you meet the above qualifications, we hope to receive an application from you as soon as possible. We are looking for a new colleague to start as soon as possible, so we will be continuously inviting candidates for interviews during the application period. We look forward to hearing from you and hopefully welcoming you to our team soon.

Apply no later than 2nd of February. We will begin interviewing right after with 15th of February being the earliest start date.

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About Freetrailer

Freetrailer A/S is a rapidly developing company that received several awards in 2022, including the Danish E-Commerce Award 2022. It was also recognized as the publicly traded company with the highest stock price increase since going public in 2022, and was a finalist for publicly traded growth company of the year.

Freetrailer was founded in 2004 as a sharing economy platform that makes it easy for the consumer to rent a trailer. Thanks to the user-friendly app, consumers can take care of their own trailer rental making it easy and convenient for both the consumer and the partner of Freetrailer.

Freetrailer is working with a two-part growth plan, where strengthening the existing domestic markets forms one part, and further internationalisation of the concept forms the other.

Facts:

+130 partners

+1,000 pick-up points

+4,500 trailers

+1,000,000 rentals

+80 happy employees