Join the MyPeterinarian team as an Assistant Business Operations Manager, where your organizational prowess, leadership skills, and sales acumen will contribute to the growth of our pet care and veterinary services in Copenhagen. As a key player in our organization, you'll be at the forefront of client interactions, overseeing daily operations, and fostering a dynamic team environment.

Company Description

MyPeterinarian has been committed to providing the best quality, professional, and stress-free pet care and veterinary services directly to pet owners' homes since 2017. Our passionate and diverse multinational team is driven by our values of responsibility, professionalism, reliability, and excellence.

For more information, please visit www.mypeterinarian.com

Role Description

This is a contract, on-site full-time role as an Assistant Business Operations Manager with MyPeterinarian, located in Copenhagen. As Assistant Business Operations Manager, you would support the daily operations of the business, assist with customer support, logistics, and communicate with our team of pet care professionals to ensure that our services are delivered with the highest quality.

Qualifications:

• Organized

• Good team leader

• Connector

• Proficient in in-person sales meetings

• Demonstrated initiative and problem-solving skills

• Trustworthy, honest, and reliable

• Fast-working and self-motivated

• Independent problem solver

• Self-teaching and adaptable

• Growth-oriented with realistic expectations

• Tech-savvy and Proficiency in Microsoft Office + Google Workspace

• Stress-resistant and fearless

• Innovative with a startup mindset

• Passion for animal welfare and commitment to maintaining a professional and respectful work environment

  
  

Language Skills:

• Fluent in English

• Preferably able to speak Danish

Experience:

• Bachelor’s degree from an accredited institution or equivalent work experience

• Min. 2 years of relevant experience in a customer service management and operations role

• Experience with creating partnerships and promoting services

• Ability to lead a team, manage multiple tasks, work independently, and manage priorities in a fast-paced environment

Additional Qualities:

• Ready to invest in the company

• Open to working during holidays, especially during our busiest periods

Pet Handling Experience:

• Must have experience with pets

• Proficient in handling pets, including nervous ones

Sales and Marketing Expertise:

• Proven experience in creating partnerships

• Ability to find innovative ways to promote services and increase sales

Innovative Mindset:

• Demonstrate an innovative approach and a startup mindset in problem-solving.

Job Responsibilities:

• Engage in sales conversations with clients

• Conduct sales calls and point-of-sale transactions

• Answer incoming calls in a professional manner

• Maintain cleanliness and organization of the facility

• Handle mail and packages

• Ensure proper functioning of equipment and facilities

• Update exterior signboards

• Procure necessary items for the facility

• Water plants and maintain a clean environment

• Manage inventory of pet food and products

• Utilize handyman skills as needed

• Coordinate and manage bookings

• Lead and motivate the team

• Oversee payroll and headhunting processes

• Possess financial knowledge for budgeting purposes

• Manage social media presence and contribute to marketing efforts

  
  

This dynamic role requires a versatile individual who can seamlessly integrate sales, operational, and managerial responsibilities. If you're a proactive, self-motivated individual with a passion for the pet care industry and a minimum of 2 years of relevant experience, and if you are willing to put the business first, invest in its success, work during holidays, have experience handling pets (including nervous ones), are fluent in English (with preferably Danish language skills), possess a track record of creating partnerships, have a startup mindset, and bring innovative thinking to the table, we invite you to be a part of MyPeterinarian's exciting journey.