Type: Full-Time

Start Date: Immediate

Are you looking for a job in a friendly and vibrant space where customer experience is top of mind? Then Talent Garden is the place for you! 

We're now looking for a Café and Hospitality Manager to take full responsibility for our café business, the heart of our coworking space, as well as supporting the running of daily business operations on our campus.

Role Overview:

As the Café and Hospitality Manager at Talent Garden, you will play a pivotal role in creating a welcoming and vibrant atmosphere for our members and guests. Your responsibilities will span across managing our café operations and ensuring the smooth running of daily business operations on our campus.

Key Responsibilities:

Café Operations:

• Oversee day-to-day operations of the café, including scheduling and staff management.

• Recruit, onboard, and train new staff and baristas to maintain high-quality service standards.

• Coordinate with vendors and manage supply orders to ensure a well-stocked and diverse menu.

• Introduce seasonal menu items and adapt offerings based on customer preferences.

• Maintain accurate records of daily, weekly, and monthly revenues and expenses.

• Ensure cleanliness and tidiness in all café areas.

• Foster positive relationships with members and guests to enhance their experience.

Hospitality & Maintenance:

• Monitor equipment and supply inventory, placing orders as needed.

• Handle member communication and address complaints effectively.

• Assume responsibility for budgeting and expense monitoring.

• Conduct regular inspections of the facility to identify and resolve issues promptly.

• Plan and oversee repair, installation, and cleaning activities.

• Manage relationships with contractors and service providers.

• Ensure compliance with health and safety policies.

Qualifications and Requirements:

• Previous work experience as a Café Manager or Barista.

• Proficiency in operating professional coffee machines.

• Flexibility to work early mornings and within café opening hours.

• Strong customer service orientation.

• Exceptional organizational skills and a keen sense of hygiene.

  
  

Who You Are:

You have an entrepreneurial spirit with a strong sense of responsibility and ownership. Attention to detail, problem-solving abilities, and a proactive mindset define your approach. You possess excellent English language skills, both spoken and written, to engage with our diverse international team and clientele.

Desired Skills and Personality Traits:

• Self-organized and efficient in task execution, taking ownership of responsibilities.

• Outgoing and friendly, fostering a positive atmosphere.

• Proactive with a can-do attitude.

• Adaptability to changing tasks and priorities.

  
  

About Talent Garden:

At Talent Garden, we are dedicated to fostering innovation by providing individuals and organizations with the knowledge, spaces, and resources needed to thrive in the innovation ecosystem. We offer a vibrant co-working space, community events, digital skills courses, and corporate training. If you are passionate about customer experience and thrive in a dynamic environment, we invite you to join our team.

Hiring Process:

Talent Garden is an equal opportunity employer, welcoming applicants from all backgrounds. Recruitment is ongoing, so we encourage you to submit your application and CV (updated LinkedIn profile works) as soon as possible.

Our straightforward hiring process respects candidates' time:

• Quick introductory call with Lisa (Ecosystem and Relationship Manager).

• On-site interview with Lisa and Raquel (Hospitality, Event, and Office Manager).

• Reference check.

• Offer - Welcome to Talent Garden!

  
  

We look forward to welcoming you to the Talent Garden team and working together to create an exceptional experience for our members and guests.