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Student Worker - Customer & Content Hero

Salary Competitive

Join the Hococo Team - a Tech Start-up at Island Brygge 🌟

Hococo is a proptech start-up changing how landlord-tenant relationships are today. With a focus on community, communication, transparency and end-user feedback, we aim to challenge the real estate industry to have a positive social impact on society. The secret sauce is our team. 6 nationalities on the team supports our strong belief that diverse and inclusive teams create better and more innovative solutions. 

Your work life 💫

We believe that people strive in an environment where autonomy is high, workplace is flexible and unintended results are seen as important learnings. We cherish our community in the team so we love to see you at the office at Islands Brygge. But we also trust you to go work remotely from where you prefer.      

We need your help

For us the mindset is more important than your experience. A mind focused on solutions always brings us further - even if things get busy. We need your help with: 

🤠 Customer Support: You are the smiling and friendly voice our customers meet when they send an email or call via our Help Desk, HubSpot. You explore the user patterns and user needs in bugs and new ideas before you add them to our backlog-system.

📄 Translation and content creation for our Knowledge Base: Hococo Help is our backbone. We need to lift it to the next level with user guides in Danish, more FAQ’s and Get started-guides.

✏️ Content creation: Help our customers to easily send out broadcasts for guides and feature introductions. See Broadcast examples here. 

🧮 Data collection: We use data and user-feedback to support our decisions and optimise our Knowledge Base. We need help collecting data and setting up the dashboards. 

As we need translations to be done in English and Danish, your language skills need to be on a professional level - in both languages. 

📍Islands Brygge, Copenhagen ⏰ min. of 10 hours per week divided on 2 week days.

Feel free to share this with your friend or neighbour! 

Send us an example of your content work in Danish and English, eg. the next relevant broadcast for the residents along with a few words on why you want to be part of a small startup team. This is your invitation to approach your application differently than usual. 

We will invite relevant profiles for a chat on an ongoing basis, so do not hesitate to reach out. 

Let’s talk! Line - and the rest of the Hococo Team!

For more information or questions please contact us at lmc@hococo.io

Perks and benefits

This job comes with several perks and benefits

Free lunch
Free lunch

Enjoy a free catered lunch with your colleagues, every day.

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

See all 15 benefits

Working at

Hococo is a simple and intuitive tenant support & experience platform that ensures great tenant commmunication with a state of the art digital solution. Traditional real estate and tenant administration relies on outdated, non-compliant systems that don't embrace the new modern technologies. Tenants are left with a bad, not transparent, experience in a non-digital home. The landlords on the other hand still struggle with rent collections, huge amounts of unstructured tenant inquiries and no tools to communicate effectively with the tenants. Hococo digitalizes, streamlines and improves all processes between the property owners, landlords, administration, janitors and finally the tenants. We do this via our modern SaaS-administration platform and dedicated IOS and Android apps for the tenants. Our mission is to provide the perfect tenant experience - always referring to our statement that a good tenant experience can also be good business. Why? As modern tenants we expect more of the places we live. Most of us have bad experiences with landlords, not knowing who to contact when shit hits the fan. Most of us can recognise the frustration of tons of paper work or extra bills coming in when moving in or out. And most of us also can imagine how a perfect tenant experience would look like if we could choose our selves. Rent is, after all, for most of us the biggest recurring expense in our lives! Therefore it is only fair to expect something extraordinary in return for all your expensive recurring rent payments. Times are changing and the technology is here to help.

Read more about Hococo

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