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Join the Hococo Team - a Tech Start-up at Island Brygge 🌟
Hococo is a proptech start-up changing how landlord-tenant relationships are today. With a focus on community, communication, transparency and end-user feedback, we aim to challenge the real estate industry to have a positive social impact on society. The secret sauce is our team. 6 nationalities on the team supports our strong belief that diverse and inclusive teams create better and more innovative solutions.
Your work life 💫
We believe that people strive in an environment where autonomy is high, workplace is flexible and unintended results are seen as important learnings. We cherish our community in the team so we love to see you at the office at Islands Brygge. But we also trust you to go work remotely from where you prefer.
We need your help
For us the mindset is more important than your experience. A mind focused on solutions always brings us further - even if things get busy. We need your help with:
🤠 Customer Support: You are the smiling and friendly voice our customers meet when they send an email or call via our Help Desk, HubSpot. You explore the user patterns and user needs in bugs and new ideas before you add them to our backlog-system.
📄 Translation and content creation for our Knowledge Base: Hococo Help is our backbone. We need to lift it to the next level with user guides in Danish, more FAQ’s and Get started-guides.
✏️ Content creation: Help our customers to easily send out broadcasts for guides and feature introductions. See Broadcast examples here.
🧮 Data collection: We use data and user-feedback to support our decisions and optimise our Knowledge Base. We need help collecting data and setting up the dashboards.
As we need translations to be done in English and Danish, your language skills need to be on a professional level - in both languages.
📍Islands Brygge, Copenhagen ⏰ min. of 10 hours per week divided on 2 week days.
Feel free to share this with your friend or neighbour!
Send us an example of your content work in Danish and English, eg. the next relevant broadcast for the residents along with a few words on why you want to be part of a small startup team. This is your invitation to approach your application differently than usual.
We will invite relevant profiles for a chat on an ongoing basis, so do not hesitate to reach out.
Let’s talk! Line - and the rest of the Hococo Team!
This job comes with several perks and benefits
Enjoy a free catered lunch with your colleagues, every day.
Time is precious. Make it count. Morning person or night owl, this job is for you.
Get your caffeine fix to get you started and keep you going.
Easy access and treehugger friendly workplace.
Social gatherings and games; hang out with your colleagues.
Peckish after lunch? We got your back with soft drinks, treats and fruit.