Field Operations Technician - Healthcare Informatics

Salary Competitive

At Radiobotics we are looking for a key member of our customer success & operations team, a Service Operations Manager with experience in PACS, RIS and hospital IT infrastructure to deploy our AI products into the hospitals where they will provide clinical value. You will be working closely with our customers to ensure a smooth & optimal installation of our products in their hospital infrastructure. You will be part of our customer success team to provide best possible solutions to their hospital setup, stellar service & customer experience, collect customer feedback.

Who we are

We are on a mission to transform radiology by designing ML/DL based products that augment the workflow of radiologists, improving the quality of the diagnosis and reducing waiting time. We are developing algorithms for automatic analysis and description of routine medical x-ray images at hospitals, within musculoskeletal radiology.

We have a beautiful office in central Copenhagen where we like to work, go for a swim in the harbor in the summer before/after work and enjoy each others’ company.

Furthermore, we have recently opened a small office in the center of Aarhus alongside other startup companies in an inspiring environment.

Who you are

You have background in IT or systems administration in PACS/RIS/EMR systems and/or Linux and/or Windows environments. The most important is that you have an ability and excitement to learn and provide value to our customers by helping them successfully integrate Radiobotics' products into the radiology workflow.

Additionally, you will be our contact person for supporting those integrations/installations so good communication skills will be important. You should be open to work on a wide range of tasks from our offices in Copenhagen or Aarhus.

What we expect from you

  • You have IT or Systems administration experience (within healthcare/hospital domain, e.g. as a PACS Specialist)

  • You know your way around in Linux

  • You have good technical communication skills

  • You have ownership and responsibility of the parts of the project you implement/lead

  • You’re positive, driven, and a fast learner

  • You are based around Copenhagen or Aarhus

  • You can communicate fluently in English and (preferably) Danish

Nice to have:

  • Some experience with Microsoft Azure, AWS, Google Cloud

  • Experience working with PACS, RIS or EHR software

  • You have experience working with Docker


  • Installation of our products (both on-prem and in the cloud)

  • Communication with hospital IT departments regarding deployments & support

  • Project managing & documentation of deployments

  • Management & documentation of our deployment

  • On-site visits of EU customers

  • Integration feedback collection & improvement

Please attach a cover letter with the application.

For more information or questions please contact us at

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Working at

In Radiobotics we are developing stellar machine learning algorithms, supporting doctors in analysing medical images, and making the right decisions. We are collaborating with hospitals across EU and the US, ensuring immediate clinical impact, eventually benefitting patients. We are an award winning start-up looking to expand our team, so please get in touch, in you are interested in hearing more about opportunities.

Read more about Radiobotics

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