Do you want to join the revolution and change the world of digital communication, and would you love to make our customers within the largest pharmaceutical organizations happy? Then you might be the new Account Director we are looking for.

We are Snakker™, an enterprise SaaS technology start-up on a mission to radically change the way in which Pharma and Lifesciences organizations sell, market, and communicate digitally. We work with some of the world's largest pharmaceutical organizations and are rapidly expanding our market share into medical equipment and associated industries. 

 At Snakker™, we are always looking for innovative problem solvers who have a flair for dismantling any customer roadblock with a big smile.  We are hiring an Account Director who will be responsible for organizing and managing the growth within one of our large international pharmaceutical clients. Sounds exciting? You bet it is!

What is expected of you? 

You will spearhead our account interactions and manage our client roadmap. You will be the point of gravity for any new brand project and work closely with the global customer team functions spanning brand, marketing, and operations. Internally you will join forces with the good people in our product management team and in marketing. Being part of a fast-paced start-up, you will need to switch between strategic high flying and hands-on activities.   More specifically, your tasks include: 

• Jointly architect the account roadmap and grow our business 

• Thrilling our customers by exceeding their expectations and building strong relationships

• Being the wizard of account knowledge to all of us in Snakker™ 

• Producing top-notch presentations for internal and client meetings 

• Rolling up your sleeve and helping to remove obstacles – before they become a problem 

• Formulating proactive account expansion plans and executing them with success

• Developing new customer projects -  scope, plans, and budgets 

• Managing projects like a true pro - on time, on budget, and with high quality. 

Would you be a good match? 

You are an easy-going person – proactive and with a surplus of positive energy even when the waves are high. You have strong people skills, stamina, and a brilliant strategic mindset.

You work to deliver the best possible outcome despite any challenges that arise. As you will be managing several account projects simultaneously, you are an organized person who can keep perspective while showing attention to detail.  

If you can tick the above and have a strong passion for pharma marketing with a solid understanding of the technical aspects relating to digital marketing, please keep on reading.

We expect you to have: 

• 5+ years of experience in an account management role within a marketing agency (pharma / medical equipment is preferred) 

• Extensive knowledge of working with customer briefing, customer data, omnichannel projects, and marketing automation platforms  

• Experience with strategic management and implementation of IT projects within CRM, web, and/or marketing automation 

• Salesforce Marketing Cloud, Adobe Marketing Cloud/Content Experience advantageous 

• Competence, confidence, and self-discipline to manage deadlines, estimates, and budgets excellently 

• Great communication skills in English.   

• Please note that our clients are international so you will be using your suitcase quite often.

Who are you going to work with? 

You will be the customer’s first point of contact operating in a small team consisting of customer success, product managers, developers, and content creators. We work smart, we have fun, we support each other, and we love what we do. We are a diverse and competent group of colleagues from all around the world. We are a fast past start-up with hands-on founders who you will work with daily to reach your goals and help us realize our joint vision for the account. 

What’s in it for you? 

• Extreme growth opportunities 

• Learn from the best minds in Pharma & B2B every day. 

• Competitive salary and commission model - in other words: You will join a rocket ship organization and get on the ground floor with the potential to become filthy rich  – the sky is the limit! 

• The thrill of working with some of the biggest brands in Pharma. 

• Open, social, and inclusive working environment - and yes we do party from time to time

• A meaningful purpose. Revolutionizing the way big pharma communicates to make society’s healthcare practices better 

• Daily Team Lunch and drinks

• Central and welcoming lake-facing office in the best part of Copenhagen.