Italian Speaking Integration Consultant

Salary Competitive

Our Customer Onboarding team is looking for an Italian speaking, service-minded Integration Consultant to join their team!


The role:

As an Integration Consultant you will manage an ongoing portfolio of integrations in our customer platform, and you will have the important responsibility to make the assigned platform integrations run in a professional manner and ensure the Clerk platform is integrated upon best practice-scope and before the agreed deadline.


Your responsibilities:

  • Facilitating technical discussions in the set-up process for new and existing customers.

  • Suggesting and motivating the best practice scope and allocate resources of the set-up process to successfully complete in order to support the customer conversions.

  • Conducting onboarding proof-of-concept and helping customers envision final solutions to increase their conversion rate.

  • Working side by side with the customer to understand and meet their needs through a professional report.

  • Identifying and documenting gaps between requirements and product capabilities.

  • Interacting with stakeholders at all levels – both internally and externally.


Qualifications and personal skills:

  • You have experience with Customer Service and have worked directly with Customers before.

  • You have excellent business acumen as well as negotiation, problem solving, and conflict resolution skills.

  • You have experience with project management and gained great time and task management skills – enabling you to easily plan, schedule, and do resource allocation.

  • You are a real multitasker and have a great ability to keep an overview and a positive mindset.

  • You have previously worked engaged in B2B communication (internal and external) and cross-organizational communication.

  • Excellent verbal and written communication skills in Italian and English.


We Offer:

  • An amazing team of talented, committed, and goal-oriented colleagues.

  • Company events like Friday bars, Summer and Christmas parties & team trips.

  • The opportunity to grow within the company.

  • All the soda, coffee, fruit, and snacks your heart desires (be careful).

  • A 5-star lunch buffet.


Process:

  • Apply for the position with your CV and a short cover letter.

  • Preliminary phone interview with our Talent Department.

  • Interview with a case with our Recruiter and Hiring Manager.

..... Successful? A warm welcome to Clerk.io!


The ideal candidate can start as soon as possible!

Perks and benefits

This job comes with several perks and benefits

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

Skill development
Skill development

We want to take you from good to great.

See all 8 benefits

Working at
Clerk.io

"We are continuously looking for ways to improve our recruitment process and employee satisfaction. We are very proud of our eNPS score (employee satisfaction) with an average of above 65! In Clerk.io, we have a dynamic environment, where everyone is working passionately for our shared success. Our employees are coming from all over the world, so you will find a very international and diverse culture. We take care of our international Clerklings as being in a new country can be difficult. It is important to me that we build up a nice and healthy culture here. We believe in great responsibility, flexible working hours and healthy work balances, where everyone should feel welcome - we call that: the Clerk family vibe. The employees in Clerk.io are helping each other a lot and like being social together. In addition to being professional about our work, we are celebrating national days, enjoying Friday bars, having themed days and partying together. We value to be a workplace where the employees can thrive and think it is awesome to be a part of - both socially and professionally." - Majbritt, Head of HR, People & Culture. Life is Short, so Work Somewhere Nice! We strongly believe that it is important to focus on our employees' well-being, transparency to the management team and employee involvement. Being one of Copenhagen's fastest growing tech companies, the People & Culture department plays a significant role at Clerk.io. In this department, we are not only working hard to hire the right talents, we are also focusing on retaining and developing our already hired talents. We listen to our employees and have implemented various initiatives based on their feedback such as: career paths, team building activities, improved onboarding days, workshops, colleague contests and much more.

Read more about Clerk.io

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