Who are we?

We are Penneo, and we are on a mission to scale!

Penneo is a fast-growing RegTech (Regulatory Technology) SaaS company headquartered in Copenhagen, Denmark. 

Penneo started with three people who had the ambition of reducing the hassle of getting documents signed by delivering a digital signature platform. Then, we evolved into a set of solutions for automating workflows related to client onboarding (KYC), signing, and document management.

Following our listing on Nasdaq Copenhagen Main Market in April 2022, we are now, more than ever, in a position to execute our European expansion strategy and scale our operations to maximize value to our existing and future customers.

We now have the opportunity for an experienced Product leader to join and lead our great, diverse, and growing team of Product Managers in our mission to make it easy and beneficial for companies to be compliant. The Head of Product Management makes sure that the Product Management Team is coached and staffed appropriately. In order to set up new teams and familiarize themselves with everyday work, the Head of Product Management occasionally acts as a temporary Product Manager.

Who are we looking for?

At Penneo, we are always looking to forge new long-term relationships with people who resonate with our culture and values and are passionate about getting Penneo to the next level.

Do you want to be part of it?

We are now hiring a Head of Product Management (Senior Manager of Product Management), who will be responsible for coaching, developing, and empowering people in Product Management to be the best version of themselves.

You will report to our  VP of Product and have our awesome Product, Engineering, Marketing, Sales, Support, and Legal Teams as your closest collaborators.

The position is full-time and based in Copenhagen.

What would be your responsibilities?

For our Head of Product Management, we foresee the following responsibilities, but you'll have the opportunity and freedom to influence and define them with us.

• Collaboration: Spearheaded collaboration with customers, designers, engineers, and product managers within the product team as well as with stakeholders like sales, marketing, and support;

• Lead the Product Management team and refine and execute the Product Strategy;

• Establish lean and useful processes that manifest product teams addressing the four product risks: Value, Viability, Feasibility, and Usability;

• Make sure product activities are aligned with and also inform company strategy, product vision, and product strategy;

• Collaborate with stakeholders and senior leadership in a mutually trusting and respectful relationship across the company so that stakeholders feel like they have a true partner in the product that is genuinely committed to the success of the business;

• Effectively share the product vision and product strategy, motivate and inspire the Product Managers and product teams, as well as the various stakeholders in the company who contribute to the product in one way or another;

• Communicate product management activities and decisions within the organization and shape Penneo’s product culture;

• Represent and advocate further relevant product management skills and knowledge that you also apply while acting as a temporary Product Manager:

  • Solve hard customer and business problems with technology. Together with a cross-functional team in ways that delight customers and work commercially;

  • Provide the product team with context regarding our users and customers, and how they engage with our products;

  • Contribute with a solid knowledge of the various constraints of the broader business (Marketing, Sales, Support, Finance, Legal, Compliance, etc.);

  • Run product discovery, addressing the product risks collaboratively;

  • Rapidly improve and refine the product(s) and track industry trends and the competitive landscape;

  • Experiment and iterate to achieve objectives defined by metrics, tracking progress and success;

  • Manage the broader product development process (besides discovery and delivery) as well as the administrative responsibilities as the Product Owner;

  • Manage product delivery towards Engineering, Sales, Marketing, Support, Legal, etc.

What makes you a great match?

We believe that the following traits and experiences are essential for becoming successful in this role, and it is the basis upon which we assess candidates. However, we acknowledge that talent takes many forms, and we would still like to hear from you, even if you don't think you match all the points below.

We expect you to:

• Are an experienced product leader advocating Product Management as a well-rounded function, doing the full job across all the dimensions of the customer, commercial, technology, and design;

• Get energy from working synchronously and asynchronously, as well as collaboratively and individually. If you know how to run a workshop and how to write and visualize. And when to use which;

• Enjoy the often rewarding, sometimes difficult experiences in a role with personal responsibility;

• Have the ability to focus on outcomes and utilize both, qualitative and quantitative techniques;

• Enjoy storytelling and be a curious individual with a growth mindset,

How will this role progress?

It is important to us to be as transparent as possible and to allow you to level expectations for the role. Therefore, we share our impact description in advance and would love your thoughts about it in your cover letter.

During the 1st month, you will:  

• Have met your new colleagues and understand who is doing what;

• Get an extensive understanding of your team and nearest peers;

• Have an operational understanding of Penneo products;

• Have talked to at least one auditing or accounting customer;

• Understand the basics of the problems Penneo solves for customers.

Within 3 months, you will: 

• Have profound knowledge about the target users and customers and how we can continue to solve problems for the same internationally;

• Have talked to at least ten auditing and accounting customers in different markets;

• Used data to understand how the product is being used to make data-informed decisions;

• Established routines to coach and develop the Product Management team (one-on-one, assessments, etc.);

• Have a clear overview of your collaborators and stakeholders in the organization;

• Are establishing great relationships with colleagues and creating a foundation for collaboration;

Within 6 months, you will:  

• Acquired comprehensive knowledge about the industry, domain, competitive landscape, and trends;

• Have talked to at least twenty customers in different markets and industries;

• Got a good understanding of the various dimensions of the business, like marketing, sales, finance, services, legal, compliance, privacy, etc., and the concerns and constraints of the respective stakeholders;

• Are influencing decisions within Product.

Within 12 months, you will:  

• Improved the product discovery and delivery techniques and processes at Penneo;

• Are influencing product vision and strategy;

• Are ready to take on more responsibility.

By now, we hope you're sitting with a smile on your face, ready to apply and contribute to the Penneo adventure.

About our interview process:

• Call with a member of our Talent Acquisition Team (~30m): introduction to the company, mutual initial expectation leveling.

• Call with our VP of Product, Christoph (~45m): Getting to know each other, assessing for mutual fit, introduction to the impact and goals for the position.

• Reference checks: We would like to speak to 2-3 people who you have worked with before (peers, managers, stakeholders).

• Collaboration round (~1h): Together with two team members, you will discuss your approach to a problem scenario to assess collaboration fit and ways of working.

• The practicalities (~45m): Closing talk with VP of Product, Christoph: agreeing about compensation, starting date, and all other practical details.

All of our interviews can be conducted remotely, scheduled via email and Google Meet for audio/video calls if you prefer.

Best of success with your application!

Penneo is an equal opportunity employer. All aspects of employment, hiring, and promotion are based on merit and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, or expression.

Please be aware that if hired, as part of our Background check, we require a copy of your criminal record. We do that to ensure that we remain a trusted service provider and partner as well as to comply with relevant compliance requirements such as ISO27001.