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NAKED Copenhagen is searching for a highly capable IT Support Specialist to provide technical assistance to our staff at our HQ’s, warehouse and three retail stores to optimize operational efficiency throughout the company. You will be tasked with monitoring and maintaining our computer systems and networks and responsible for troubleshooting and solving any issues, big or small, that arise.
Install, configure, and maintain computer hardware, software, printers, networks, etc.
Provide technical support across the company, resolving issues for staff in a timely manner via phone, electronically and in person
Set up and maintain user accounts, permissions, mailboxes, licenses
Maintain IT asset inventory and manage hardware lifecycle
Repairing and replacing equipment as necessary
Training end users on hardware functionality and software programs
Manage retail infrastructure and hardware
Diverse IT tasks as needed
Skills and Qualifications:
Previous experience within IT support
Exceptional interpersonal and communication skills
Strong troubleshooting and critical thinking skills
Ability to prioritize and multitask in a fast-paced environment
In depth knowledge of Windows, Mac OS, iOS, Microsoft Office 365
Knowledge of Microsoft Business Central preferred, but not required
Valid driver’s license
We offer you:
We know that the success of our brand is owed to our dedicated and awesome colleagues. In return, we seek to provide a supportive working environment that facilitates learning and individual growth. We aim to provide a social workplace, which we believe engages and creates happier employees
A supportive and dynamic team, in fast paced enviroment
Brand new office facilities in the heart of Copenhagen
Opportunity for growth and development
Competitive salary based upon qualifications
This position is 37 hours per week and is located at our headquarters in Copenhagen.
We accept applications in both English and Danish.
This job comes with several perks and benefits
Get your caffeine fix to get you started and keep you going.
Easy access and treehugger friendly workplace.
Social gatherings and games; hang out with your colleagues.
Friday is something special, let's enjoy a beer together.
We want to take you from good to great.
Kids are the future, go spend time with them.