NAKED Copenhagen is searching for a highly capable IT Support Specialist to provide technical assistance to our staff at our HQ’s, warehouse and three retail stores to optimize operational efficiency throughout the company. You will be tasked with monitoring and maintaining our computer systems and networks and responsible for troubleshooting and solving any issues, big or small, that arise.

Job Description

• Install, configure, and maintain computer hardware, software, printers, networks, etc.

• Provide technical support across the company, resolving issues for staff in a timely manner via phone, electronically and in person

• Set up and maintain user accounts, permissions, mailboxes, licenses

• Maintain IT asset inventory and manage hardware lifecycle

• Repairing and replacing equipment as necessary

• Training end users on hardware functionality and software programs

• Manage retail infrastructure and hardware

• Diverse IT tasks as needed

Skills and Qualifications:

• Previous experience within IT support

• Exceptional interpersonal and communication skills

• Strong troubleshooting and critical thinking skills

• Ability to prioritize and multitask in a fast-paced environment

• In depth knowledge of Windows, Mac OS, iOS, Microsoft Office 365

• Knowledge of Microsoft Business Central preferred, but not required

• Valid driver’s license

We offer you:

We know that the success of our brand is owed to our dedicated and awesome colleagues. In return, we seek to provide a supportive working environment that facilitates learning and individual growth. We aim to provide a social workplace, which we believe engages and creates happier employees

• A supportive and dynamic team, in fast paced enviroment

• Brand new office facilities in the heart of Copenhagen

• Opportunity for growth and development

• Competitive salary based upon qualifications

This position is 37 hours per week and is located at our headquarters in Copenhagen.

We accept applications in both English and Danish.