Student Customer Lead

Salary Competitive

We're expanding! Looking for a Student as our Customer Lead

Part Time – 15-20 hours

Hourly Salary - 140-160 kr. depending on your profile

Equity - Dependent on performance.

 

About the job:

As WordPay’s customer lead, you will be part of a small but fast-scaling startup. As our first hire focused entirely on Customer Success, you will have lots of responsibility from the get-go, as well as being able to influence the present and future strategies for WordPay as a whole. Your primary focus will be on helping us form a structured plan needed for scaling our customer success and ensuring a streamlined user experience for our clients.

At 6 members, our team is relatively small, so we expect you to be able to take initiative and run on your own. The nature of the team and product is such that you will be working closely with both the Sales, Integrations and Product Team to form the best possible experience for our customers. Depending on your goals, wants, and competences, you can also expect to help out with additional tasks like product, financial calculations, strategy or other areas of your interest.

Are you great at structuring tasks, feel confident in client communication, and want to learn more about technology and how to use it? Then you're the one we're looking for.

We don't care about your background - we're looking for a great attitude and a willingness to learn!


Primary responsibilities include:

  • Project manage your clients and make sure we meet deadlines and KPIs

  • Stakeholder management with clients and external partners

  • Work together with the other teams to optimize and improve our product and customer satisfaction

  • Gather customer feedback and gather insights for product and strategy purposes

  • Add clients to our admin platform and help them with the setup.


You are:

  • Structured and flexible

  • Thriving in a very fast paced environment

  • Independent and take ownership of your own tasks

  • Solution-oriented

  • Not afraid to bring new ideas to the table

 

We imagine that you are studying some sort of business administration or economics as we expect you to have a general understanding of how companies operate.


What we can offer:

Become a part of a fast-growing AdTech startup in Denmark with clients in the Nordics and Asia. In your role you will have a lot of responsibility and plenty of opportunity to grow alongside WordPay – also when we expand internationally.


Working in WordPay

  • We are very hands-on and execution is key

  • International team

  • Great colleagues and tight team with social events.

  • Possibility to work from home or office

  • You select your own working hours


What you will learn:

  • Intricate knowledge of one of the fast growing and fastest changing industries in the world

  • Project management in practice

  • Creating process and structures

  • The inner workings of a startup and what it requires to scale a startup


We are interviewing and hiring on a rolling basis, so don't wait until it is too late to apply - Spend less time polishing the resumé and just send it



For more information or questions please contact us at lukas@wordpay.io

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

See all 14 benefits

Working at
WordPay

Our vision is to give more people easy access to content from the World's best publishers To do this, we have developed WordPay is an AdTech startup revolutionising the reader experience of online media. We enable publishers to allow their readers to unlock their articles by watching a video ad instead of having to subscribe - a solution that benefits both the publisher and the reader'. Right now, we have completed the first version of our technology and are rapidly integrating it with multiple big and small publisher brands. With our current traction, our target is to reach more than 500M monthly readers by the end of 2022 and 2B by 2023. We have resellers in the Nordics and Asia and just gotten our first desk in Singapore Our ambition is grand, but also tempered with a great product market fit, early global reach and funding from a solid team of investors.

Read more about WordPay

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