We're expanding! Looking for a Student as our Customer Lead
Part Time – 15-20 hours
Hourly Salary - 140-160 kr. depending on your profile
Equity - Dependent on performance.
About the job:
As WordPay’s customer lead, you will be part of a small but fast-scaling startup. As our first hire focused entirely on Customer Success, you will have lots of responsibility from the get-go, as well as being able to influence the present and future strategies for WordPay as a whole. Your primary focus will be on helping us form a structured plan needed for scaling our customer success and ensuring a streamlined user experience for our clients.
At 6 members, our team is relatively small, so we expect you to be able to take initiative and run on your own. The nature of the team and product is such that you will be working closely with both the Sales, Integrations and Product Team to form the best possible experience for our customers. Depending on your goals, wants, and competences, you can also expect to help out with additional tasks like product, financial calculations, strategy or other areas of your interest.
Are you great at structuring tasks, feel confident in client communication, and want to learn more about technology and how to use it? Then you're the one we're looking for.
We don't care about your background - we're looking for a great attitude and a willingness to learn!
Primary responsibilities include:
Project manage your clients and make sure we meet deadlines and KPIs
Stakeholder management with clients and external partners
Work together with the other teams to optimize and improve our product and customer satisfaction
Gather customer feedback and gather insights for product and strategy purposes
Add clients to our admin platform and help them with the setup.
You are:
Structured and flexible
Thriving in a very fast paced environment
Independent and take ownership of your own tasks
Solution-oriented
Not afraid to bring new ideas to the table
We imagine that you are studying some sort of business administration or economics as we expect you to have a general understanding of how companies operate.
What we can offer:
Become a part of a fast-growing AdTech startup in Denmark with clients in the Nordics and Asia. In your role you will have a lot of responsibility and plenty of opportunity to grow alongside WordPay – also when we expand internationally.
Working in WordPay
We are very hands-on and execution is key
International team
Great colleagues and tight team with social events.
Possibility to work from home or office
You select your own working hours
What you will learn:
Intricate knowledge of one of the fast growing and fastest changing industries in the world
Project management in practice
Creating process and structures
The inner workings of a startup and what it requires to scale a startup
We are interviewing and hiring on a rolling basis, so don't wait until it is too late to apply - Spend less time polishing the resumé and just send it
This job comes with several perks and benefits
Time is precious. Make it count. Morning person or night owl, this job is for you.
Get your caffeine fix to get you started and keep you going.
Easy access and treehugger friendly workplace.
Social gatherings and games; hang out with your colleagues.
Peckish after lunch? We got your back with soft drinks, treats and fruit.
Friday is something special, let's enjoy a beer together.