Privacy Success Manager

Salary Competitive

A powerful wave is sweeping across the world – data privacy. This new paradigm brings new challenges as well: it imposes trade barriers and legal complexity, and makes it difficult for companies to know what they need to do.

Our experience is that most companies want to be good data citizens but don’t have the resources or knowledge to implement what's needed. We also know that many companies struggle to comply with new data privacy rules around the world. That's what we help with.


Your role

You’ll work on a wide range of exciting tasks and assume a high degree of responsibility. You’ll play a key part in making our customers achieve compliance and become better data citizens. 

You’ll be part of our privacy success team and you’ll be part of shaping the way we’ll build our customer success processes and communications. 


Some of the tasks will be:

  • Guiding our customers on their privacy journey, 

  • Onboarding our customers so they get the best start on their journey towards privacy compliance, 

  • Communicating with potential customers and build relationships and assist our commercial team when potential customers have privacy questions,

  • Communicating with data processors and assist our customers with privacy related issues,

  • Maintain and refine internal processes that support to the goals of the organization, 

  • Work together with Product in improving our product and creating new features,

  • Assist with creating content for blogs, support articles etc. related to privacy,    

  • Answer customer requests via email and on the phone as we take our customer service very seriously, and strive to be an example when it comes to supporting our customers. 

  • Be in direct contact with and listen to our customers and processors to help them become Openli ambassadors. 

  • Find new ways to decrease our churn rate and implement them.

  • Be our best ambassador by embodying the philosophy and tone of our brand internally and externally.


The Requirements

We are looking for a person who loves working in the intersection between law and business - and who is interested in GDPR. You have the following skills: 

  • Law degree (candidate level), cand.merc.jur or a lot of experience with GDPR,

  • You can be newly graduated or have a few years experience, 

  • Experience and knowledge of GDPR, 

  • You are a people person that enjoys connecting with people,

  • You feel comfortable working in a high-growth, fast-paced environment,

  • You are comfortable reading, speaking, and writing English,

  • You have a passion for our mission,

  • You are proactive, organized, and focused on details and accuracy,

  • You are curious, dedicated, and have a strong personal drive,

  • A Danish full-time work permit is required for non-EU citizens.


What we offer

You can expect varied workdays, an international environment, and being part of a startup on a mission of making an impact and difference for companies so that they can become better data citizens. We promise that you’ll learn a lot and there are a lot of growth opportunities - and you’ll make a difference; every day.

  • An opportunity to be part of a tech company on a mission.

  • Work with and learn from a smart, fun team of highly passionate and dedicated people who all care about data privacy and compliance and making a difference.

  • Strong personal as well as professional development at a company with a lot of potential.

  • Interesting problems to solve, and awesome colleagues to solve them with.

  • There is always room for exploration, having fun and a healthy work-life balance.

  • A place to work where you can be yourself.


About us

We’re a venture-backed startup and our CEO, Stine Tornmark, is a privacy lawyer with extensive experience in building successful SaaS companies. The rest of us also bring substantial SaaS experience and we’re passionate about product-led growth, building products that make a difference and having a customer-centric focus.

We’re located in Copenhagen and the team consists of more than 6 different nationalities so we speak English in the office. 

We have a culture of fantastic people who all have a voice, who all matter, and who all make a difference. And so will you.


"To me, Openli isn't just a job. It's interesting, it's fun, but most of all, it's a family where everyone contributes and everyone is listened to." —Paul Chaplin, Tech Lead

For more information or questions please contact us at shm@openli.com or phone number +45 71 99 99 63

Perks and benefits

This job comes with several perks and benefits

Free lunch
Free lunch

Enjoy a free catered lunch with your colleagues, every day.

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

See all 13 benefits

Working at
Openli

A powerful wave is sweeping across the world, moving control of personal information away from businesses and back into the hands of consumers. However, this new paradigm of data privacy brings new challenges as well: It has imposed unprecedented trade barriers and legal complexities between companies and across the countries in which they operate. We are here to enable companies to become amazing data citizens and make it effortless to do business in a global world.

Read more about Openli

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