Customer Success Assistant (Student Job)

Salary Competitive

Hours: 10-15 h/week (2 hours/weekdays and 3-4 hours weekends)

Start: Asap

Have you always dreamt of working in a dynamic start-up environment where you’re challenged daily? Is it a smile that you daily wear on your face while enjoying building a community of happy and retaining customers? Is a healthy lifestyle/sports part of your daily life? …And don’t tell us that you know how important proper breathing in any aspect is of one´s life!


If the profile above is you, join our international team based in the middle of Copenhagen as our new Student Customer Success Assistant. You’ll have an opportunity to bring your experiences, grow your skills and have fun! You’ll be closely working with our customer support representative, who’ll shower you with the warmest approach or share her cultural knowledge from Colombia and Lenka, who’ll help you not to miss to follow any interesting sports event. These two will accompany you at the Friday bars and other company events that we regularly enjoy with the rest of the team members.


Your primary tasks:

  • Communicating with customers through various channels such as the Customer Relationship Management system or Social Media platforms.

  • Acknowledging and resolving customer complaints.

  • Keeping records of customer interactions, transactions, comments, and complaints.

  • Sorting and handling of all in-office returns. 

  • Additional admin tasks as assigned.

  • Translation-related tasks.

 

To be happy in this role, you should be:

  • interested in Sports/Health

  • passionate about ensuring that all customer inquiries are handled professionally and that our customers and partners receive the best customer service.

  • communicate fluently in English and German (native level preferred)

  • proactive and independent in your way of working, and you take responsibility for your tasks and your development

 

Curious to know what can we offer you?

  • Being part of a successful start-up adventure.

  • Flat structure within an international team full of funny, ambitious and dedicated colleagues

  • A penthouse office with a large roof terrace for great summer socializing, located in central Copenhagen.

  • An environment where your voice is heard and you can make an impact on decisions made.

  • Opportunity to learn how Breathing training can improve everyone’s lives, including your own.


If that sounds like something for you, please upload your CV! We are excited to hearing from you soon 🤗!

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

See all 7 benefits

Working at
Airofit A/S

Airofit is the world's first smart personal breathing training system. We combine ancient knowledge, unmatched expertise, and the newest technology to allow people to improve their physical performance, health, and general well-being. Airofit is designed to be used 10-20 minutes a day. If you're an elite athlete, a weekend warrior or someone who simply wants a better quality of life - Airofit is for you. We were founded in 2016 and are now exponentially growing into a global company. Our expertise, focus, and dedicated team mean that we are becoming one of the most promising tech start-ups in Denmark. The app that our talented development team has been developing and constantly improving, allows the user to have access to a virtual breathing coach to monitor their progress and have a visual representation of their breathing pattern in real-time. The breathing trainer collects the user’s data and transmits it via Bluetooth to the app. For more information please contact us at info@airofit.com

Read more about Airofit A/S

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