IT Support - Student helper

Salary Competitive

What are we looking for?

We are looking for the next member to add to our team of IT superheroes! You will be more of a sidekick, as we are looking for a part-time student worker, but that still counts as a hero! Currently, our team consists of 3 full-time heroes; one is based in the US, and another is a student sidekick. From our Copenhagen HQ, we aid and assist our end users across our many European offices and also a few offices in the US.


Responsibilities 🦾

  • Troubleshooting hardware and software on prem and remote

  • Solving tickets for end users globally

  • Set up and assist at meetings that require AV of any sort

  • Onboarding new hires in our workspace

  • Setup workstations and hardware for new hires

  • Procurement and handling of all hardware

  • Partake in IT projects internally in the team and across the org.

  • And whatever fun stuff we can think of!


Qualifications 🎯

  • To succeed in the IT team, you must first be a people person.

  • We are dealing with many different people with different levels of technical knowledge, so it is key that you can match them and explain things to them in a way they can understand.

  • Furthermore, we believe in being proactive and sniffing out any issues before our end users come to us.

  • We like to be visible and social with our colleagues by visiting them for a cup of coffee to catch up and fix any issues they might have but haven't had time to report yet. No more hiding behind your monitor and pretending you're not here.

  • The tech industry is constantly evolving, and we need to evolve with it, so being curious, inquisitive and always looking to obtain new knowledge, sharing that knowledge and learning new skills is vital to us.

  • As corny as it might sound, teamwork makes the dream work!

  • We believe that working closely together, looking out for each other, playing on each other's strengths and last but not least, celebrating the individual and joint success of the team is what makes our team great!

  • With a few Windows exceptions, we primarily work with MacBooks, so knowing your way around a MacBook and Apple products, in general, is an advantage.

  • Knowledge of Google Workspace, Slack, and 1Password is a great benefit.

  • We expect you to have excellent knowledge about various tech and hardware and how to troubleshoot these, as you will be handling computers, meeting room setups, printers, a bit of network equipment and other cool gadgets!


Don't worry if you don't tick all the boxes above; the main thing is that you are willing to learn, and we'll teach you whatever you need to know.


Insider Benefits 🎁

Aside from the opportunity to work with incredibly talented people, joining the Lenus team means being a part of a team where positive vibes are constant and no two days are alike. Though we value the headspace to get things done, we genuinely enjoy spending time with each other.


Join us on our trailblazing adventure and experience the following benefits:

  • A fast growing, engaging, young-spirited, and informal work environment with over 400 dedicated colleagues representing over 30 nationalities

  • Guaranteed professional and personal development

  • Flat hierarchy, autonomy and freedom

  • Possibility to influence and help set the direction

  • Experiential social events & a great company culture

  • Delicious office snacks and drinks, and a nourishing lunch daily!

  • MacBook Air along with our awesome tech support!

  • We enjoy spending time together in the office yet understand that sometimes we all need the space to focus, that’s why we offer hybrid working solutions - ask us about it!


Our Journey from Scale-Up to Unicorn 🚀

Lenus is the world’s leading health-tech platform in pursuit of global health & happiness!

We provide the world's leading & next generation coaches, including fitness experts, nutritionists, athletes, mindset & habit coaches, with the platform and tools to provide a greater number of people with access to the expertise they need to live happier and healthier lives.

Using the Lenus all-in-one platform, coaches can efficiently manage their clients, even as their business scales significantly. They can create tailored and effective meal and workout plans, as well as personalised habit and mindset coaching programs, based on the individual needs of their clients.

In 2021, Lenus received the largest series A funding round in Denmark's history. The company has grown from 5 to 350 employees with plans to grow towards 750 employees and expand into 7 new countries in 2022. Lenus is growing at a rate of 3X year on year, while strategically leading the way in health-tech innovation to fuel happier and healthier lives around the world.

Today, Lenus is headquartered in Copenhagen, with offices in New York, London, Stockholm, Berlin, Hamburg, and Los Angeles.

Is this opportunity calling you? Then we’d love to hear from you. Please submit your application along with a CV and a few sentences describing why you’re the one we are looking for.

 

For more information or questions please contact us at kjestine.tatarata@lenus.io

Perks and benefits

This job comes with several perks and benefits

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

New tech gear
New tech gear

Are you a true Tech Savvy? Macbook, trackpad, you name it, we get you covered.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Central office
Central office

Your local office is your anchor point, thus, we placed it centrally at your convenience.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

See all 12 benefits

Working at
Lenus

The health coaching revolution starts here Lenus partners with the world’s best health & fitness coaches to power their growth. We support the new generation in taking their coaching business to the next level. People who want to change the world. People who have the power to move not only bodies, but minds too. We empower coaches to be bold and boundless. And get limitless growth at their fingertips. Fusing together our innovative tech, strategic expertise & human connection, we’re fully equipped to handle the business of coaching, so that coaches can focus on delivering real value to their clients. We’re accelerating the holistic health revolution.

Read more about Lenus

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