Salary Competitive

Working in healthcare is a privilege for us; facilitating people living long and healthy lives is something that motivates us. At embla, we are a strong entrepreneurial team, we have an informal culture and we are thrilled by helping our members to the best of our abilities through digital tools, medication and coaching. The company was founded in December 2021 with the passion of solving the biggest global healthcare problem currently, obesity.

Things are going really well for embla - we are growing fast and we are now looking for a strong candidate to engage with customers, and make sure they they have best possible experience with their first contact with embla.


What you will be doing

  • Helping our customers with various inquires directly

  • Continuously develop and improve the internal processes that leads a great customer experience with regards to support

  • Building knowledge base content both externally and internally

  • Building and executing surveys of members, and similar initiatives to understand thoughts, intend etc.

  • Manage and educate our upcoming support team


About you

  • 2+ years of experience with Customer support/success

  • Highly extrovert personality who thrives on bringing our customers more than they expected and making them shine

  • Structured, having a strong analytical mindset and naturally taking ownership and action

  • Strong proficiency in both danish & english


What we offer

  • A fun and ambitious atmosphere in our central Copenhagen (the vibes are great in here!)

  • Flexible working hours and location

  • A competitive salary

  • A say in the business! We want you involved, and we are all ears when it comes to suggestions

  • Tons of great social activities for the whole team


Join us in our fight against obesity, and become part of a company in rapid growth. We can't wait to hear from you! 🤩🙌

For more information or questions please contact us at js@joinembla.com

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Social gatherings
Social gatherings

Free friday beers
Free friday beers

Skill development
Skill development

Remote work allowed
Remote work allowed

New tech gear
New tech gear

See all 21 benefits

Working at
Embla - Your Weight Loss Companion

At Embla, we are dedicated to providing holistic obesity care with a proven program that challenges the traditional, reductive approaches to weight loss. We understand that weight loss is a complex challenge, influenced by genetics, lifestyle, hormones, habits, relationships, and psychology. Our mission is to reduce the harm caused by simplistic weight loss methods, improving both individual health and the healthcare systems at large. Our research department is at the forefront, and we have presented our groundbreaking studies internationally. And we are just getting started. Embla combines science, compassion, and service excellence to offer highly personalized weight loss care. Our approach works because it acknowledges and addresses the complexities of each individual. Our diverse team includes doctors, nurses, health coaches, psychologists, software developers, designers, and marketers, all united by a common goal: to help others while fostering a fun, inclusive, and positive working environment. We have successfully supported thousands of members across the United Kingdom and Denmark, and our ambitions are global. By addressing the rising obesity rates, we aim to take better care of each other and our healthcare systems. Join us in our mission to make a meaningful impact on global health.

Read more about Embla - Your Weight Loss Companion

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