Inbound Sales/Customer Support - internship (20 hrs per week)

Salary DKK 5,000 - DKK 6,500

ABOUT 

Founded in Copenhagen in 2017, LifeX is a rapidly-growing co-living company whose vision is to make anyone feel at home, anywhere in the world. In 3 years, we have grown to operate over 650 rooms across 200+ shared apartments in Copenhagen, Berlin, Halle, Munich, Paris, and London. At LifeX, we are driven by our purpose and desire to shape the future of living. We believe in giving people more time for great experiences through flexible, designed and community-centric family-style living. With a world in constant movement, shaped by increased global mobility, we find inspiration in today’s modern challenges and offer a home and a place of belonging for a more tolerant and sustainable world. 

 

JOB DESCRIPTION 

We are looking for a top-notch inbound sales executive to be the first point of contact for new members applying to live in a LifeX apartment. You will be introducing new members to our housing concept over the phone or on a video call and handling all (e-mail) contact afterwards to get them set up with the perfect home. 

Being part of a fast-paced startup, you will have the chance to grow and learn all about inbound sales and pipeline management. As a part of the Marketing and Sales team, you will be working closely with our Senior Inbound Sales Manager and our Head of Booking.

We have an amazing office in the middle of the meatpacking district in Copenhagen, but we are a remote-friendly company, so you also have the opportunity to work from wherever you are - or want to be.  

We are looking for someone to join us as soon as possible for a period of 6 months for 20 hours per week, these hours will generally be planned on business days between 9.00 and 17.00. The internship is paid and we have an additional bonus structure, but be aware that this is a learning position and not a part-time job. 


WHAT WILL YOU BE DOING 

  • Reach out to potential new members who have signed up on our website by phone and e-mail.

  • Conducting (video) calls with potential new members to:

    • Promote LifeX mission and values and excite applicants about joining the LifeX community

    • Provide support to help new members find their ideal home and get through the process smoothly

  • Setting up and sending out contracts and coordinating with our local Community and Operations Team on the ground to ensure a smooth handover.

  • Handle all incoming email enquiries from our housing listing portals and keep our listings up to date.

  • Gather and streamline data that will help the Marketing Team improve lead quality.


WHAT WILL YOU NEED TO SUCCEED  

  • You are not afraid of picking up the phone and talking to people from all over the world. You can make anyone feel comfortable and welcome with your service-oriented, enthusiastic and sincere personality. 

  • Excellent communication, time management and organizational skills. You need to be able to juggle multiple tasks and manage a lot of information coming at you from various channels.

  • Ambition to succeed and a self-motivator. Working in a startup means that not all processes are defined yet and you will need to be hands-on from the start.

  • General computer skills and the ability to pick up new tools, Google is your best friend. It’s a plus if you already know your way around Hubspot.

  • Fluent in written and spoken English (a must!).

 

PERKS

  • You will be joining a great and social team of 25 individuals from 15+ nationalities based in 6 different countries who believe wellbeing, happiness and fun at work are the foundations for connection, support and engagement. 

  • A flexible working environment and a coworking office with the best view of Copenhagen (and a terrace to enjoy the sun & hang out with people from the start-up community!)

  • Healthy lunch, fruits, snacks, coffee & tea

  • Regular team events and social activities  


RECRUITMENT PROCESS 

  1. Send your CV and application expressing your interest and drive.

  2. A short call to ensure our expectations are aligned.

  3. First interview & role play (video call) with our Senior Inbound Sales Manager..

  4. Second interview (if possible at the office, otherwise over video) with our Head of Booking and meet the team. 

  5. If we are the right fit and our expectations are aligned, then we will make you an offer.

For more information or questions please contact us at didi@joinlifex.com

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Equity package
Equity package

Want to be a partner? Look no further.

See all 11 benefits

Working at
LifeX

Founded in Copenhagen in early 2017, LifeX is a rapidly-growing co-living company whose vision is to make anyone feel at home, anywhere in the world ❤️ . In 4 short years, we have grown to over 100 apartments in the center of Copenhagen, Berlin, Munich, Paris and London with more than 400 active members. We are driven by our purpose and desire to shape the future of living. We believe in giving people more time for great experiences through flexible, designed and community-centric family-style living. As a team, we live by our values of being member driven, transparent, team player, a doer and consistently think of way to reduce our footprint on the planet. With early investment from Founders, Cherry.vc, and stellar angel investors, we are planning to scale rapidly to take over Europe and beyond.

Read more about LifeX

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