Junior Product Specialist (Student)

Salary Competitive

Are you interested in joining one of the most interesting growing businesses in Copenhagen? Are you a tech-savvy student with a passion for world-class customer experience? Then we have the job for you. 🙌

Video and webinars are exploding and maturing rapidly. So is our global customer base.

Come join a rapidly growing startup and help us elevate the customer experience across all touchpoints. TwentyThree is a pioneer in the video marketing software and webinar space with a large portfolio of customers, from the hottest startups to some of the largest enterprises in the world.

TwentyThree is looking for an ambitious Junior Product Specialist to make sure our customers get the most out of our products by offering our expertise to help them reach their audiences, achieve their business goals and win with video. The Specialist team is the first touchpoint for our customers. As our student assistant, you’d become one of the familiar faces behind our products. This is a great opportunity to learn the ropes and get experience in working with product and business development, customer management, service delivery and project management alongside your studies. ​


What you will do:

  • Solving problems over phone, chat, and email.

  • Building and setting up custom solutions in collaboration with clients.

  • Acting as an internal product specialist for all TwentyThree teams.

  • Leading training for new customers.

  • Creating video and written content for customers.


But it’s also more than that. As a collaborative team, we know that great ideas and inspiration can come from anywhere. We’re not a big corporation, so you’ll have opportunities every day to engage with and have an impact on other teams and processes across the company.

When you join TwentyThree, and you’re committed to the work, it won’t go unnoticed. We pride ourselves on our track record of promoting our students and interns to full-time positions. Therefore there is a great chance for a graduate position in one of our teams after your studies end. If you’re up for the challenge and see yourself in this role, reach out to us.


Requirements

  • Currently enrolled in a study program with 12-24 months to graduation

  • Ability to learn quickly with great problem-solving skills

  • Strong ability to understand and explain technical issues

  • Excellent English communication and interpersonal skills

  • Strong team player, efficient, structured, and solution-oriented

  • Thrives working in a fast-paced environment


Bonus Points

  • Additional languages

  • Previous customer-facing experience, preferably in a techy environment

  • Experience with web development using HTML, CSS and/or JavaScript

  • Experience with HubSpot


Key Facts

  • Full team member, funktionær contract with full benefits

  • 20 hours per week

  • Start date: August 1st

  • Interviews will be held in early July


Benefits

You’ll become a part of an involving, vibrant startup culture on a mission as global challengers in the video marketing space, where your efforts will play a central role in achieving the overall growth ambitions of the company. The role entails a competitive base salary, phone, laptop, lunch (at a small cost), coffee, Monday breakfast are being paid for. And so is the annual retreat to a sunny location.

For more information or questions please contact us at audur@twentythree.com

Perks and benefits

This job comes with several perks and benefits

Free lunch
Free lunch

Enjoy a free catered lunch with your colleagues, every day.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

Maternity / paternity leave
Maternity / paternity leave

Kids are the future, go spend time with them.

Working at
TwentyThree

At TwentyThree we enable organisations to relate and communicate to the world with video. We power organisations’ efforts with video with our video marketing products. As a video company, our vision is that video is transforming everything: most fundamentally, how we communicate as humans in a digital world. It requires us to switch to a video-first strategy, rethink our formats and change to the best marketing tool to support that strategy. At TwentyThree, we believe in a world where every company controls their content and platforms, own your relationship to your users and create a meaningful social contract on exchange of data and value according to your principles. We’ve been on this journey since 2006. Working with our customers to design, develop and deliver the best tools on the market. Because we need more human communication in this digital world.

Read more about TwentyThree

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