Are you interested in joining one of the most interesting growing businesses in Copenhagen? Are you a tech-savvy student with a passion for world-class customer experience? Then we have the job for you. 🙌

Video and webinars are exploding and maturing rapidly. So is our global customer base.

Come join a rapidly growing startup and help us elevate the customer experience across all touchpoints. TwentyThree is a pioneer in the video marketing software and webinar space with a large portfolio of customers, from the hottest startups to some of the largest enterprises in the world.

TwentyThree is looking for an ambitious Junior Product Specialist to make sure our customers get the most out of our products by offering our expertise to help them reach their audiences, achieve their business goals and win with video. The Specialist team is the first touchpoint for our customers. As our student assistant, you’d become one of the familiar faces behind our products. This is a great opportunity to learn the ropes and get experience in working with product and business development, customer management, service delivery and project management alongside your studies. ​

What you will do:

• Solving problems over phone, chat, and email.

• Building and setting up custom solutions in collaboration with clients.

• Acting as an internal product specialist for all TwentyThree teams.

• Leading training for new customers.

• Creating video and written content for customers.

But it’s also more than that. As a collaborative team, we know that great ideas and inspiration can come from anywhere. We’re not a big corporation, so you’ll have opportunities every day to engage with and have an impact on other teams and processes across the company.

When you join TwentyThree, and you’re committed to the work, it won’t go unnoticed. We pride ourselves on our track record of promoting our students and interns to full-time positions. Therefore there is a great chance for a graduate position in one of our teams after your studies end. If you’re up for the challenge and see yourself in this role, reach out to us.

Requirements

• Currently enrolled in a study program with 12-24 months to graduation

• Ability to learn quickly with great problem-solving skills

• Strong ability to understand and explain technical issues

• Excellent English communication and interpersonal skills

• Strong team player, efficient, structured, and solution-oriented

• Thrives working in a fast-paced environment

Bonus Points

• Additional languages

• Previous customer-facing experience, preferably in a techy environment

• Experience with web development using HTML, CSS and/or JavaScript

• Experience with HubSpot

Key Facts

• Full team member, funktionær contract with full benefits

• 20 hours per week

• Start date: August 1st

• Interviews will be held in early July

Benefits

You’ll become a part of an involving, vibrant startup culture on a mission as global challengers in the video marketing space, where your efforts will play a central role in achieving the overall growth ambitions of the company. The role entails a competitive base salary, phone, laptop, lunch (at a small cost), coffee, Monday breakfast are being paid for. And so is the annual retreat to a sunny location.