Translator Account Coordinator

Salary Competitive

About the position:

We’re on a mission to set the translation market free and empower freelance translators across the globe to interact and serve their clients effectively with cutting edge technology. We help professional translators connect with customers and streamline their collaboration in one simple app to make sure they focus on what they love doing rather than administrative tasks and chasing new business. To help support our rapid growth we are looking for a dynamic and commercially minded individual to drive translator adoption on our app and ensure our many talented translators get the help they need to grow and sustain their business on EasyTranslate. As a Translator Coordinator you will:

  • Plan and host events and seminars for translators across the globe to build a learning and collaboration culture in our translator team

  • Be in dialogue with many different professional groups of translators to ensure we stay connected with the needs of our different translators

  • Engage with translators to understand their needs and pain points

  • Work with our product team and management to improve our solution and suggest improvements

  • Source, test and onboard translators for specific clients

  • Handle quality complaints in collaboration with customers and translators

 

The ideal candidate is a commercially minded, outgoing individual who thrives on human contact and development. An important part of the role is to develop and drive our business vertical for translators. You will be responsible for translator retention, utilization as well as revenue generation and work with these and other KPIs to meet commercial targets.

 

Skills that make you a good fit for this role: 

  • Strong command of English - Additional language skills (business proficiency) are an absolute advantage

  • Excellent communication skills

  • Experience interacting with different executive levels, both internally and externally

  • Knowledge of Excel and Data Analysis principles

  • A commercial mindset with great negotiation skills. You are able to balance customer/supplier interests with our company’s commercial goals

  • Ability to manage multiple priorities in a fast-paced, time-sensitive and deadline-driven work environment.


What you get: 

  • Be part of a dynamic and driven team, in which teamwork is as important as celebrating individual successes – big or small

  • A company with a very flat hierarchy and open doors to spar with anyone

  • Diverse career development possibilities

  • Work in one of the hippest areas of Copenhagen in an open space office in which the only arguments are about which music to play

  • A team of 15 nationalities in the office and a remote team of our amazing linguists worldwide so you can always broaden your horizon in terms of your language and cultural skills

For more information or questions please contact us at kbj@easytranslate.com

Perks and benefits

This job comes with several perks and benefits

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

Skill development
Skill development

We want to take you from good to great.

See all 10 benefits

Working at
EasyTranslate

Not a translation agency! Confused? Let us make it easier for you. We are a platform where clients and linguists meet to connect cultures and celebrate diversity through languages. We are creating a space where professional linguists can share their passion for language as well as where clients can find the solution for their language needs. Sounds like something you’d like to be a part of?

Read more about EasyTranslate

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