Would you like to join a rapidly growing tech scale-up with great opportunities for professional opportunities and development? Are you passionate about project management and communication? 🤩🚀

Then read along because we are on the lookout for talent within communications, project management, or similar to support our rapidly growing client base as a Client Success Coordinator 😍

Building a world-class organization and culture is our highest priority, and "Reach. Engage. Unite" is our mantra! This is also manifested in both our product and our company culture, which offers growth opportunities and great responsibility in tasks for our rising stars 🤩

We are searching for a skilled Client Success Coordinator who is eager to make a difference for our clients together with our Client Success Team. As a Client Success Coordinator, you will work side by side with our Client Success Specialists and support them in supplying the best client experience. Our ambition is to give our clients the best possible conditions for improving their organizational communication and employee engagement through our personalized apps. Therefore, you will learn to structure, communicate and project manage the process of bridging and facilitating complex knowledge and ideas from diverse stakeholders into solutions, which ultimately will lead to a personalized app and proposals for our clients 🤝💼

Responsibilities as our Client Success Coordinator: Your role will include, but will not be limited to...

• Transfer knowledge of the client’s vision goals and complete the project information with internal resources and the client's team

• Regularly communicate with the team internally and externally

• Make sure that the project is kept on track, schedule management, forecasting of resources according to the project plan, and how to bring creative success to the client experience

• Gather new requirements and issue change orders

• Take care and work with the relations process from A to Z

• Take ownership of client relations and retention of our Danish client portfolio

• Collaborate with multiple internal departments such as the sales team, product team, development, and support

• Practice development initiatives by developing service offerings, methodologies, and other intellectual capital

• Assist in the solution's configuration to support the client’s needs and drive value to their organization

Who are you?

• You are an organizer with a creative mind who loves structure and is eager to learn and develop

• You are not afraid to bring your ideas to the table and challenge the ordinary

• You are a team player, both on and off the field

• You have a strong work ethic with high-performance genes but are always humble to the core

• You are going for the gold 🏆 And you take pride in your work where anything worth doing is worth doing right every single time

• You have experience and interest in communication, customer care, and project management (perhaps you are even interested in software and apps 😉)

• It is an advantage if you have experience working in retail

• You have outstanding communication skills both verbally and in writing - in both Danish and English 🇩🇰🇬🇧

What do we offer?

• An exciting and great challenge by taking part in the growth of together with a fast-paced Nasdaq-listed company

• Wide-ranging work experience within different communication-based arenas

• You will get positive, collaborative, and supportive colleagues

• Be part of an organization with great opportunities for professional growth! 🚀 ‍

  
  

When do you start?

• We are looking for a candidate to start ASAP but no later than the 1st of July 2022!

• You will be working from Copenhagen in Nordhavn together with a whole new dream team 🚀

• Apply for the position by sending your CV through the Apply button.

We can't wait to hear from you!🤩

Who are we?

Relesys is a software as a service (SaaS)company delivering customized Communication & Performance Platforms to the biggest retailers in Denmark, Sweden, and the Netherlands. Relesys was founded in 2014 with the ambition to innovate the retail industry and make it possible for every non-desk worker to have easy access to information, seamless onboarding- & training procedures, efficient operational systems, and automatic business insight. And since then, we haven’t looked back.

The Relesys mantra is ”Reach. Engage. Unite”. We believe that people are the most important asset in every business. If the people in an organization are not happy and engaged, your business will not succeed. Relesys gather and implements solutions for internal communication, performance management, gamification, and training into one single platform. The Relesys Platform is customized to every individual business.

Through this platform businesses engage their employees, increase their performance, and boost their organizations which results in better service and increased productivity.

With customers such as Salling Group, Specsavers, Telia, Matas, Normal, Mercedes, and Blokker - just to mention a few- Relesys supports more than 17.000 stores in 84 countries and 22 different languages.