Customer Operations Engineer

Salary Competitive

Who we are

EIVEE aims to simplify the procurement decision-making process and makes procurement shine! To achieve this, we target emissions as well as costs, knowing that Procurement plays a key role in driving sustainability change. Because without transparency into what you buy and from where, how would you know how much that product or service emits? Our mission is to offer a state-of-the-art product that provides businesses with an overview of their climate influence, cost transparency and automated expert insights, and we do this through a new and unique SaaS-like business development platform. The EIVEE product has worldwide relevance and is aimed towards companies with revenues from 50 million EUR and all the way up to the largest enterprises. With so many businesses that may benefit from our help, our market size is almost unlimited, and our growth potential enormous – which is why we are looking to expand our motivated team in Copenhagen.

Each day we see organizations struggle to navigate due to low-quality cost data and the hassle of carbon accounting. As a result, EIVEE has developed a platform that helps businesses to reach higher level of competitiveness through cost and emission transparency and identification of optimization opportunities. The core of the platform is the business transactions (external spend) between companies - a monumental source to competitiveness, as external spend typically represents 50-70% of company costs. EIVEE’s value proposition, in short, is enablement of additional 5%+ cost reductions as well as freeing up business intelligence resources. This value proposition is further strengthened by our new Sustainable Procurement product that gives our customers the ability to track their activities’ influence on the climate and support businesses in engaging their own organization and suppliers towards a low carbon transition. With our in-depth knowledge of our customers’ procurement data, we stand in a unique position to design value creating and change-driven services and products, that helps our client in achieving a more sustainable business.

EIVEE was founded in 2020 in Copenhagen, Denmark, by leading procurement specialists with 15+ years of top-tier consultancy experience within procurement & supply chain management in Northern Europe. We follow an ambitious growth plan and employ a broad team of fun and ambitious people within software development, product (procurement and sustainability), sales, marketing, and financing.

 

What you will do

  • Have direct responsibility for operations of top-tier customers.

  • Ensure high quality and timely delivery of monthly updates to our customers.   

  • Work directly with customers to resolve issues and implement improvements directly in the product.

  • Continuously identify improvement and optimization areas in our process alongside our operations and implementation team.

 

Who you are

  • You either have a technical degree and would like to apply your knowledge in a commercial context or have a business degree and have an interest in developing/improving your technical skills.

  • You have a basic understanding of programming and visualization tools. Experience with Alteryx, Power BI and Tableau is a plus, but not a requirement.

  • You have an eye for details and are driven by perfection.

  • You are independent, proactive, and not afraid to execute on your own.

  • You have strong communication skills allowing you to clearly convey messages, written as well as verbal.

  • You have a sound commercial and analytical mindset and leverage critical thinking to identify issues.

  • You are fluent and professional English (written and oral). It is a plus if you have a sound understanding of written Danish.

 

Great reasons to apply

  • You will be part of an entrepreneurial organization in rapid growth, which means a world of opportunities to develop in the direction you desire.

  • We have emerged from a best-practice management consultancy and therefore have a strong focus on establishing the best possible learning environment for you.

  • We are a friendly, compassionate, and inventive team, consisting of different nationalities: one where we help each other out, have fun, and make results — together.

  • You will be a part of a large, diverse, and fun team focused on delivering top notch products to our customers.

 

At EIVEE we treat all applicants equally and for us, inclusion and diversity are important parts of our company culture.

 

We need you now!

The position is a full-time position based in our office in central Copenhagen. We will interview relevant candidates on an ongoing basis.

For more information or questions please contact us at rasmus.egekjaer@eivee.io

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Pension plan
Pension plan

We take care of you, even when you are old and wrinkly.

See all 14 benefits

Working at
EIVEE

EIVEE is all about making procurement shine! Imagine if you could combine high quality spend transparency with a system that identifies improvement opportunities and quantifies the impact – automatically. EIVEE aims to simplify your procurement decision-making process by providing a one-stop, instant access to high-quality procurement data, expert insights, and automated advisory. Founded by leading specialists with 15+ years of top-tier consultancy experience within procurement & supply chain management in Northern Europe, our modular based solution is built upon procurement expertise and best-practice frameworks that have been tested and validated by 150+ customers globally. We believe the combination of tech and human procurement expertise is the only way to get real transparency and deep insights that bring business value. So, with EIVEE you are not only buying a tech platform, you buy access to top-tier procurement knowledge.

Read more about EIVEE

company gallery image

Similar jobs

Chocolate Maker
Mellow Chocolate Hvidovre Full-timePart-time
Customer Success medarbejder til SaaS virksomhed i vækst
CarBuddii A/S Aarhus Full-time
Head of Supply Chain
DANISH ENDURANCE Copenhagen Full-time
Facility Coordinator
Talent Garden Copenhagen Full-time
Office Assistant
Bonzer Copenhagen Full-time