As the new product expert, you will support our continued European expansion in an exciting cross-departmental role supporting sales, Marketing, and Customer Success.

Cookie Information is a tier 1 scale-up from Scandinavia, serving the largest and most well-known organizations within the private and public sectors. Our mission is to promote trust for everyone using digital services on the internet, and we have an exciting international growth journey ahead of us. The team consists of 40 dedicated and motivated colleagues in Denmark and abroad; we expect the team size to double in the next few months.

About The Role

As a product expert, you will be the driver of the pre-onboarding technical guidance of potential clients, and you will be the internal expert. Together with sales and marketing, you will ensure that technical aspects of our product are explained and delivered effectively.

Crafting winning customer adoption, success, and growth strategy will require a good starting point. You will be serving top global 2000 companies through traditional one-to-one pre-onboarding demos.

This will be your responsibilities:

• Working with sales and marketing attracting new and potential clients

• Driving the project of implementation for hand-off to your onboarding team.

• Work with the sales team to automate the online onboarding of new and potential client

• Assist your colleagues in the Sales, Growth, and Marketing

• Be innovative in your use of digital initiatives and tools to drive adoption and success for clients

• Become an industry expert and earn the confidence of the key accounts

• Become an expert in the Cookie Information product

This is what we look for in you:

• The ability to work independently and develop your tasks as your learn

• Agility in your mindset to adapt and execute tactics and strategies

• That you are passionate about customer relations since relations is what you will be building.

• Enjoy freedom under responsibility. You will become a trusted employee and can therefore manage a lot of your work by yourself.

• Able to execute communication in English professionally. Both in one-to-one and one-to-many communications.

• Experience in sales, service, or customer success.

• You enjoy collaborating, sharing, and learning from those around you.

• You have strong relationship management skills. You ask questions to understand customer business requirements and know to translate the requirements into an executable plan.

What we offer you

• A job in one of the fastest-growing industries globally.

• You get a fantastic team and dedicated colleagues.

• An extra four weeks' leave after three years of employment.

• You will assume a vital role in an international best-in-class SaaS company.

• You will be a part of a positive, informal workplace with the ambition of sparking the feeling of success in all colleagues every day. 

• Work in our newly renovated offices in the center of Copenhagen.

• Lunch Scheme

• You can take part and influence a healthy working culture filled with good experiences and social events.

Starting dates are flexible but as soon as possible.