Influencer Marketing Hub is looking for a Senior Account Manager to build and maintain relationships with our clients. In this role, you will be responsible for a large portion of the company's revenue by renewing and growing existing accounts within our ad tech product line. Furthermore, you will identify and land key opportunities within your book of business. We value intelligence and resourcefulness, and are looking for someone who consistently strives to do their best work.
The ideal candidate will be customer-oriented with a drive to achieve goals and maintain a great customer experience. You will be able to suggest forward-thinking ideas to promote our brand and work closely with clients to understand their needs. This individual will have excellent communication abilities and negotiation skills.
What you'll do:
Oversee approximately 80 accounts within IMH’s customer base
Understand and anticipate clients’ business needs to drive the success of key accounts
Strengthen client relationships with ongoing communication and new solutions
Proactively manage customer pipeline and renewals to meet monthly and quarterly objectives
Communicate with work with executives, confidently conveying IMH’s value proposition
Assist in collecting client feedback, defining processes, and identifying best practices
Skills and knowledge you should possess:
5+ years of experience in a customer-facing role within the social media/adtech/SaaS industry
Strong experience retaining and expanding accounts
Ability to multi-task across multiple projects and internal partners
Bonus points for:
Digital Marketing experience, or knowledge of social media and adtech technologies
Knowledge of google ads and other ad technologies
Track record of exceeding quotas
Founded in 2016, Influencer Marketing Hub is a private media company based in Copenhagen, Denmark. The company specializes in producing how-to guides, courses and research reports in the social media and influencer marketing industry. The firm is home to one of the world's largest communities of influencers and works with leading brands to leverage the power of influencer marketing with over 5 million monthly unique users.
Influencer Marketing Hub aims not only to provide the most comprehensive content in the industry, but also to create a world class user experience on our platform, where Influencers can find diverse tools, ebooks and much more, which can help them gain insights and create better content. As we keep improving our platform, and expanding into new features and verticals.
This job comes with several perks and benefits
Time is precious. Make it count. Morning person or night owl, this job is for you.
Enjoy a free catered lunch with your colleagues, every day.
Easy access and treehugger friendly workplace.
Social gatherings and games; hang out with your colleagues.
Get your caffeine fix to get you started and keep you going.
Friday is something special, let's enjoy a beer together.