As our organization grows at a rapid pace, so does our need for all things to be smooth sailing in the world of IT and tech. 

With an average rate of 20 new hires a month, our IT support team is the one-stop-shop for each employee’s new computer and tech setups, as well as any technical issues that may arise along the way. 

You name the problem, we’ve got the solution - and we’re looking to expand our superstar IT support team to help us become even better problem solvers, providing our colleagues with only the best service! 

That's where YOU come into the picture. We’re on the lookout for an IT support, who has experience working with some sort of IT support. We’re looking for someone who is approachable and service-minded, an all-round people person. Someone who is curious, detail-oriented, and flexible - as things change very quickly!

Who are We - Lenus eHealth 🚀

So what greater purpose will you contribute to? What will your impeccable service and problem-solving skills enable? You’ll become a part of Lenus eHealth - a fast-growing Danish tech scale-up on a worldwide mission to improve and extend access to better online personal coaching and training.

Through our intelligent, full-suite personal trainer CRM platform and coach-branded web and mobile apps, the clients can follow meal and workout plans, track progress and stay in touch with their coach. Our software has already helped people lose over 500.000 kg (and still counting) and change their life with healthy habits, workouts, and nutrition.

As one of the fastest-growing scale-ups in Europe, we not only have a great product, but also an incredible team of over 350 people, located across several markets (Denmark, Sweden, Great Britain, Germany, the USA, and more to come) that are waiting to be further developed. 

Who are You? 🙌

• Are tech-savvy and a quick learner (we use a lot of different tech in Lenus)

• Experience using Mac and Apple products in general 

• Experience or knowledge about mobile device management (MDM) is a plus, but not mandatory

• Thrive in a busy and energetic environment - and pride yourself in helping others!

• It is important that you are already located in Denmark

  
  

Responsibilities and Tasks - What You Will Be Doing 💪

• Support and assist your colleagues with all sorts of issues either with software or hardware

• Onboarding, setting up users in Google workspace and granting them access to relevant apps

• Purchasing hardware

• Setting up Macbooks for new colleagues (our environment primarily consists of MacBooks, they will need to be set up and updated for our colleagues) 

• Asset management - we reuse all of our hardware and it’s important to keep track of it all

  
  

What Makes This Role Exciting 🎉

So what will you get in return? A unique and extraordinary journey where 2 days are rarely the same. You will be busy and the learning curve is steep but that will only make the journey all the more rewarding, and we can almost guarantee that you will learn a lot while having the time of your life.

Other than that you will be part of a great company full of opportunities, energy, and passion for what we do! We don’t believe in hierarchy or chains of command. We believe in honesty and open communication. At Lenus we are very social across the teams, we have a running club each Friday finishing off with a dip in the water next to our offices. We have a gaming event now and then, we get together for a beer after work, play football together in our company league, and loads of other fun stuff! 

Worth mentioning as well, we offer a fantastic vibe at our office at Amagerfælledvej 106, Copenhagen, and soon we are moving into our forever home in Carlsberg Byen in 2022. 

Think you’re the one? Then apply at the job link below, submitting your CV and 3-4 sentences explaining why you think you’re the perfect fit for us. 

We can’t wait to meet you!