The Hub | Customer Care & Community Praktikant

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Customer Care & Community Praktikant

Salary Competitive

EcoTree søger en fuldtids Customer Care & Community Praktikant. Dine arbejdsopgaver omfatter blandt andet:

Forbedrede, eksekvere og analysere en omfattende B2C kundeundersøgelse.
Professionalisere vores kundeservice og opbygge en stærk FAQ.
Besvare kundeforespørgsler via email, chatbot, telefonisk og Google review.
Være community manager på vores forskellige sociale medier i tæt samarbejde med vores kommunikationsafdeling.
Udvikle en forståelse for, hvem vores B2C kunder er, og deres motivationer.

=> Vi modtager kun ansøgninger via dette link: https://ecotree.typeform.com/to/hgbA5NxI

Hvem er vi?

EcoTree er en innovativ skovvirksomhed, der i bogstavelig forstand gør op med det gamle ordsprog om, at penge ikke vokser på træerne. EcoTree ejer jorden og lader virksomheder og privatpersoner tage ejerskab over træerne, som dyrkes efter de strengeste principper inden for bæredygtig, naturnær skovdrift.

Magien i modellen er bundet op på den naturlige vækst af et træ som et fysisk aktiv. Som træejer kan man følge træets værdi vokse over tid, se hvordan det skaber et trygt hjem for skovens dyr, samt hvordan det opfanger kulstof.

Med rødder i Frankrig og internationalt hovedsæde i Danmark, har vi eksisteret siden 2016 og har siden da plantet og varetaget træer på vegne af mere end 55.000 individer og 1.500 virksomheder. Sammen har vi sørget for, at mere end 1 million træer nu vokser i 40 bæredygtige skove. Og vores lokale skoveksperter har indtil videre tilbragt mere end 3.000 dage med fingrene nede i mulden for sikre både bæredygtighed og biodiversitet til gavn for naturen. Læs mere på ecotree.green

Hvem er du?

Du studerer kommunikation eller antropologi eller anden relevant uddannelse, og du har en passion for at gøre verden til et bedre sted. Du vil blive en del af vores unge, voksende fællesskab i København, hvor der er højt til loftet og dygtige kollegaer, der altid gerne vil sparre inden for forskellige ekspertiseområder. Helt konkret leder vi efter en som:

Er på sit sidste semester eller netop færdiguddannet.
Har det perfekte førstehåndsindtryk på kunder.
Taler flydende dansk og engelsk både på skrift og i tale. Færdigheder på hollandsk og/eller fransk er et plus, men ikke en nødvendighed.
Har et solidt teoretisk og strategisk mindset.
Kommunikerer klart, professionelt og informativt.
Har et iværksætter-mindset, og kan finde ud af at arbejde selvstændigt helt fra ide, til konceptudvikling, strategi og eksekvering.

Mere info:

Start dato: Den 1. februar 2022

Varighed: 6 måneder. Mulighed for fastansættelse efterfølgende.

Løn: Til forhandling

Workload: Vi leder efter en fuldtidspraktikant eller en studentermedhjælper

Konto: Boyesgade 4, 1622 Frederiksberg

Deadline: 31 januar 2022. Allerede nu vil vi invitere ansøgere til samtaler, så skynd dig at sende en ansøgning afsted!

=> Vi modtager kun ansøgninger via dette link: https://ecotree.typeform.com/to/hgbA5NxI

For more information or questions please contact us at kia@ecotree.dk or phone number +45 78 73 73 26

Perks and benefits

This job comes with several perks and benefits

Near public transit

Easy access and treehugger friendly workplace.

Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Central office

Your local office is your anchor point, thus, we placed it centrally at your convenience.

Social gatherings

Social gatherings and games; hang out with your colleagues.

Skill development

We want to take you from good to great.

Working at
EcoTree

See company profile

EcoTree is a green-tech company specializing in sustainability. Our goal is to promote environmental awareness and engage individuals and businesses in eco-friendly behaviour by offering simple, concrete, and financially viable solutions to becoming a tree or even forest owner. Every single day 3.4 billion tons of CO2 is released into the atmosphere worldwide. In Europe, we are among the worst polluters in the world. While we can do a lot to reduce our emissions, it is impossible to stay completely CO2 neutral. You can, in turn, offset your carbon footprint by planting trees. As a matter of fact, the forest is one of our best means to fight global warming, as trees absorb CO2 through the process of photosynthesis. EcoTree has democratized and digitalized forestry. With EcoTree, it is easy and accessible both for individuals and businesses to contribute to the reforestation and preservation of our common green heritage. EcoTree enables everybody to become a tree owner. EcoTree has a team of forest experts that take care of planting and maintaining the forests in which your trees are located. You, being the owner of the trees, are entitled to receive 100% of the revenue generated from the wood sale when your trees have reached maturity, cut, and the forest is renewed. EcoTree implements a “close to nature” forestry management plan in which the preservation of the biodiversity in the forest is kept at the heart of our activities, and for every tree that is cut, EcoTree plants three new ones. The idea behind EcoTree came up when a group of French childhood friends went to Copenhagen on a trip in 2014. There were many things that the group of friends adored about the Scandinavian lifestyle, but one thing that especially struck them was the well-functioning bottle deposit system. On each can, glass, or plastic bottle you purchase in Denmark you pay a small premium as a deposit that you get back when returning the empty bottles and cans to the supermarket. Consequently, the cities are clean and society more sustainable. This simple idea of rewarding sustainability led to the foundation of EcoTree. Approximately 600,000 newly planted trees later, the idea that was born in Scandinavia returns to its place of origin, as EcoTree has opened its new international office in Copenhagen in September 2019.