Copyright Agent is a young but rapidly growing company of +35 people working with content creators across Europe, to manage and protect their intellectual property - mostly images and texts - from unlicensed use.
Our company emerged from a deep-rooted respect for people - writers, photographers, and creators of all kinds - who have the talent and courage to be original. We believe it is of the greatest importance to safeguard and value the ecosystem of originality, and you will play a crucial role in this.
As a Market Lead in the case management team, you will work in a blended 20-person team to protect image copyright online. You will be working on our Swedish cases together with two other Swedish team members. This is a full-time position.
You will be responsible for handling and processing our copyright infringement cases, handling all the communication with our clients and counterparties via telephone and email communication. You will be responsible for the management of our Swedish employees, ensuring their happiness and performance in the workplace.
An average day at Copyright Agent looks like this:
Educating counterparties on copyright law and answering any specific questions they have regarding their case
Liaising with our clients with updates from the case management process
Sending and chasing invoices for payment
Providing escalation support for difficult cases that your team encounters
Running weekly meetings with your team as well as conducting one-to-ones with your team and providing feedback to the Head of Case Management
Reporting team issues or hiring needs within your market to the Head of Case Management
Native Swedish speaker
We have colleagues from all over the world, so it's important that you speak English (it's our corporate language)
A calm and confident telephone manner - it is a requirement that you have experience with making outbound telephone calls.
We expect that you have a background in sales (including cold calling) or in legal positions. Experience from debt collection is also a plus
We expect that you have experience working with targets and you enjoy doing so
A structured approach to work and a curious mind.
Working within a rapidly growing scale-up
Central location in Copenhagen close to public transportation
Social gatherings and activities (we are fun, we promise)
Fixed salary and bonuses
We are not currently accepting remote applications
The start date is as soon as possible
This job comes with several perks and benefits
Time is precious. Make it count. Morning person or night owl, this job is for you.
Get your caffeine fix to get you started and keep you going.
Easy access and treehugger friendly workplace.
Social gatherings and games; hang out with your colleagues.
We want to take you from good to great.
Kids are the future, go spend time with them.