Senior Salesforce Administrator for Commercial Systems

Salary Competitive

Falcon.io is looking for an experienced and talented Senior Salesforce administrator to join our agile team in Commercial Systems to help capitalize on the benefits offered by the Salesforce CRM system. You should possess extensive knowledge of Salesforce system administration and the ability to work in a fast-paced environment.


Your Responsibilities:

  • Understanding and supporting the revenue operations/processes underlying the Salesforce implementation

  • Manage administrative functions including user profiles, roles, permission sets, assignment rules

  • Identify, diagnose, and resolve technical problems, escalate and track problems appropriately

  • Help manage operational requests such as creating rules around workflow, validation, fields, advanced formulas, custom objects, flows

  • Help develop and maintain complex user roles, security, profiles, workflow rules, validation rules and custom workflows

  • Create and maintain reports and dashboards

  • Monitor data quality, integrity and user adoption

  • Establish, implement, and administer the best practices with regards to system maintenance, security, release management, improvements, data integrity

  • Maintain documentation of processes, policies, application configurations and related materials

  • Support the Business Operations team in cross-functional projects and strategic changes to systems and processes

  • Collaborate with Business Operations, R&D and other business stakeholders to drive elevated levels of data integrity and operational reliability of our standardized business analytics, tools and processes

  • Develop and implement training for end-users. Create and maintain all training materials and guides for processes related to Salesforce.com business applications.

Your Profile:

  • 3+ years of experience developing on Salesforce.com platform

  • Demonstrated experience in developing custom objects, workflows, validation rules, and triggers in SFDC

  • Ability to identify areas for process improvement and recommend/implement solutions

  • SFDC Advanced Administration Certification

  • Proven creativity and problem-solving skills; ability to work around obstacles and solve problems with minimal direction

  • Strong understanding of data structures and data modeling

  • Ability to develop effective relationships with business users, technical users and management

  • Strong organizational/time management skills; ability to prioritize work to deliver high quality work in a timely fashion

  • Excellent written and oral communication skills

  • Strong work ethic, hands-on, with a customer service mentality

  • Flexible with a demonstrated ability to embrace change

  • Experience with Apex programming, Visualforce pages, and Data Loader

  • Experience working in an Agile methodology

Perks and benefits

This job comes with several perks and benefits

Gamified office
Gamified office

If we’re not having fun, we’re doing it wrong. Join us for a game of ping pong, chess or Counter-Strike.

Central office
Central office

Your local office is your anchor point, thus, we placed it centrally at your convenience.

Work life balance
Work life balance

Carve out time for your kids, friends and personal cider projects.

New tech gear
New tech gear

Are you a true Tech Savvy? Macbook, trackpad, you name it, we get you covered.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

See all 15 benefits

Working at
Falcon.io

Falcon.io offers a unified SaaS platform for social media listening, engaging, publishing, measuring and management. We help our enterprise clients to explore the full potential of social media marketing and instill a social-first thought process in their employees. In January 2019 we joined the Cision family, and together we help brands build better relationships with their customers. Falcon.io has achieved great international traction in the market, with its technology endorsed by partnerships with Facebook, Twitter, Linkedin and Instagram. Our diverse and global client portfolio includes Carlsberg, Tiger, IWC Watches, Coca-Cola and many more. We launched in Copenhagen in 2010 under our CEO Ulrik Bo Larsen. Today we also have offices in New York, Berlin, Budapest, Sofia and Melbourne. With 6 offices across the globe and over 50 nationalities, at Falcon.io we’re a highly diverse team always hunting for passionate and curious people who want to be part of a fast-paced, high-energy environment! Falcon.io has an ethos of encouraging autonomy, ambition, boldness and experimentation. We value open people who take initiative and aren’t afraid to fail, learn from mistakes, adjust, and try to get better at what they do every day. You can meet us anywhere on Facebook, Twitter, Instagram and LinkedIn. Drop by anytime, we’d love to talk!

Read more about Falcon.io

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